Home2 Suites by Hilton Williamsville Buffalo Airport

I am not going to say much - but we will go back for sure!!

The equipment in the fitness room is not adequately maintained, with some pieces of equipment broken for weeks on end. This is unfortunate and needs to be remedied.

But the mattress and the sofa bed mattress need to be changed. They are not comfortable and after a long drive a comfortable bed is very needed for a good quality rest.

Great experience.

Clean and friendly staff

Superb

Superb

very pleased with our stay overall.

Clean & quoet

Had some trouble at check in with assigning my room which took awhile to sort out. I was told it was a computer error however they were able to get us into our room after a bit and we settled right in. Breakfast was delicious, they even offered gluten free options for my daughter which was a huge plus. Clean and spacious room. Sparkling bathroom. Friendly and helpful staff. The pool was a nice place to relax in too! 20/10 would recommend!

The room was very clean, well stocked and Breakfast was good. Loved the coffee! Not my taste in decor. However not an issue.

Perfect family stay with good breakfast options

Friendly staff, who were very helpful with giving us tips on places to visit with young children. The swimming pool access and breakfast convenience was a great addition to the stay, especially with children. The staff who refilled the breakfast stations were pleasant and went around asking guest if they wanted anything before closing up. That was really thoughtful as you don’t see that often in hotels. Overall great stay, we’d book again.

Superb

The best thing about this hotel is the staff, friendly, helpful.

The breakfast had many great options

N/a

This is our 3 times staying here. It's a great location and we appreciate the helpful staff.

There is absolutely no mention of this mandatory early check-in charge on their official website. Management needs to train their staff to be more flexible and, above all, transparent. If you have fees, state them clearly online. You can stay here, but be prepared for unexpected charges at reception.

Everything was great