Hampton Inn & Suites San Francisco-Burlingame-Airport South

Traveling with family. The staff was extremely helpful.

Shuttle service to airport is only till 9:30 in the morning, and then starts up again later in the afternoon. This information was not clearly provided on the website.

Besides my bed feeling like an old pullout sofa bed (really, Hampton Inn??), the check in experience was terrible. The staff member was very unhelpful and continued to double down on an unreasonable position. I’ve never had an experience like that, in fact ever.

The location is close to the SFO airport.

good

Great location, comfortable, fantastic staff

Check in, breakfast, location, room and airport shuttle drop off. Airport shuttle pick up

The breakfast was not very tasty, but there were a lot of grab-n-go options, more than a continental breakfast. There was a waffle station which seemed to be good. The eggs were not good and the oatmeal was not very good either, but if you top them off with the condiments, that would make it OK.

.

Very clean. Staff is helpful. Breakfast is a big hit for us. Downside can be the airport noise. This is our go to when flying early from SFO.

It wasn't clear before booking (or I missed it) that the shuttle from the airport stops at 9:25am. But the room was great, bed comfy, and good continental breakfast.

Very good

First impressions the place looked and felt dated. The room itself was much better than the public area so we were pleasantly surprised. There is no bar at this hotel nor any coffee lounge and the only food was breakfast. The breakfast had a variety of choices and was all self serve. My only complaint of the breakfast was the bacon which was thinner than a cigarette roll up paper and was pieces of fat held together with the odd bit of meat, some folk would like this , I don't. I much prefer short back. By far the biggest complaint was that they took $33 from my account to pay for a movie that they say we watched and which I told them we didn't. Despite arguing for a week or so over the phone they would not relent. So to have it inferred that I am dishonest and a liar has helped me to decide never to use this hotel or it's sister hotels again. The Marriot hotel across the road was where we got our refreshment and loads of information from Amanda behind the bar. Maybe we will stay there next time.

Superb

Great place to stay for a short vacation in SF. However, we dont like the smell of the pillows. It is musty and old. Staff are very helpful with our needs. Shuttle doesn't follow the schedule

Clean room , good breakfast, very close to the airport

Limited breakfast but enough for a quick stay if landing late at night. But Parking was expensive. Was convenient as we landed at 1am

Exceptional

P

Good location and pretty flowers Didn’t like paying for parking