Casa Balam Cancun
About Casa Balam Cancun
Prime City Center Location Casa Balam Gladiolas in Cancún offers a convenient location with Cancun Bus Station a 6-minute walk away, Cancun Government Palace 1969 feet nearby, and Parque las Palapas 984 feet from the property. Exceptional Facilities Guests enjoy a rooftop swimming pool, sun terrace, and free WiFi. Additional amenities include a private check-in and check-out service, outdoor seating area, and picnic area. Comfortable Accommodations The apartment features air-conditioning, a terrace, private bathroom, work desk, free toiletries, shower, TV, and a dining area. Additional amenities include a kitchenette, balcony, patio, and pool views. Nearby Attractions Cancun International Airport is 11 mi away, La Isla Shopping Mall 8.7 mi, Cancun Convention Center 6.8 mi, and Andres Quintana Roo Stadium 1.9 mi from the property. License Number(s): 02486186
Amenities
- On-site parking
- On-site dining
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Pool
- Airport shuttle
- Smoke-free property
- In-room safe
Reviews
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No hot water
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People having sex in the pool, people doing cocaine in the middle of the night in pool area, woman screaming being intoxicated and being beaten up by husband and is being threatened because we are too „nerdy“ because we want quiet. Rooms are full with mold. We have moved 3 times one room was ok but it was next to the pool were we have experienced drug consumption, making out at the pool, sleepless nights because the room has a very bad door and you hear everything. The property doesn’t care about drug consumption and doesn’t care about a woman being beaten up. The most horrific thing is that my jewelry got stolen. My earrings which I have inherited from my great grandmother and my watch which my mother bought me for graduation. The woman/manager was even threatening me that she will call the police if we don’t leave immediately. The police on Mexico is corrupt. If you end up being in a police station they could tell you to either pay 5000$ or end up in jail. A guy who was from Germany as well who is studying in San Francisco and who was there at the peoperty with his other friends for spring break got taken to the police station with his friends and the police said they either pay 5000$ or they will end up in jail. So it doesn’t even make sense to call the police here because they are on the Mexican people’s side. Now after this horrible 12 nights that we have stayed there the cherry on top is that my jewelry got stolen and nobody will help me about this. I am very sad and depressed and I can not get over this horrific experience. This was the worst vacation and the worst experience in lifetime. I have never been treated so terribly by a booking by „booking.com“ I have never experienced such disastrous behavior and treatment since day 1.
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Close to everything, walking distance to bus station, and stores. Friendly manager , answered right away to our questions.
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Very good location. Comfortable medium-firm bed. Good instructions. I'm not a fan of self-check in and not having anyone on-site. I did not like paying through a 3rd party app
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contacted the Casa Balam Cancun Gladiolas and they never responeded
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Good
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The fact they make you pay directly, with all complications involved if not Mexican, is beyond me. I do not understand Booking is allowing this practice.
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Good
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The air-conditioning and the arrangements of the Studio apartment . The location is excellent. There is no duvets. On the bed to cover when it is very. There is need have duvets on the bed
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the location of the property was good. The mattress was completely worn out that there was no more cushion left in it . Since there was no more cushion left in the matters , the bed frame rails started hurting my back and I got severe back pain . The towels were tone . Just horrible
