Hilton Phoenix Chandler

Honestly a great stay! It was quiet and the breakfast buffet was a hit.

The property was not the best updated property in terms of remodeling. Was probably considered a top tier property in the early 2000s. But what got me is they stole my son’s Gucci slides. House keeping came in while we were out and got them. Apparently it’s on going issue at the property according to the police. However, involving the authorities, I was able to recover them.

Good experience

Nice gym

There was a dead roach in our room first thing we see, and we got the place because it said it had a baby crib and we get their and ask for it and they don’t have them anymore

Great locatiom from my customer

It was ok kinda dated

Very clean property and great amenities. The food was delicious, breakfast and dinner.

The staff, as always, were so helpful and friendly. This location specifically is the main one we stay at when visiting.

Had a great stay at the Hilton! The rooms were clean, comfortable, and well-maintained. The staff was friendly and helpful throughout my visit, and the amenities were excellent. The hotel was in a convenient location and made my trip enjoyable. I would definitely stay here again.

The staff are friendly and helpful, the rooms and property are kept nice and clean. My family also enjoyed the close proximity to shopping and restaurants.

The room was OK but there were three noisy air conditioning units just outside my window which ran through the night. On check out, the receptionist asked if it was ok to email me the receipt. I asked whether there were any additional charges. He said no and that the deposit taken on check-in would be refunded. However, on receiving the email receipt, I see that there was a "Parking recapture fee" of $4.24 charged to my credit card. I did not have a car and was dropped off at the hotel to check in. It is very poor not to explain charges up front and then charge customer's credit card without the customer's authorization. This is dishonest practice and shocking to see at a Hilton Hotel.

I had fractured some ribs the day before I checked in got so bad I needed to call the front desk for an ambulance just to get out of bed. That hotel could not have been more accommodating. Very nice staff, very well run manager came up just to make sure I was okay. Good people over there!

Clean, well cared for, helpful staff, great location especially to the airport, & really well priced.

Clean and spacious room. Staff was very friendly. Location is safe and walking distance to the Chandler Fashion Center area. Great hotel for the price.

Clean rooms, nice comfortable bed

Very Clean rooms

Great service and stay!

Good spot

As far as the rooms go, it looks like a Comfort Inn that Hilton bought and put their name on the building. The bathroom showers were in poor repair; missing and soiled causing that looks like a poor repair job. Furniture as definitely outdated. Just didn't live up to my expectations given that I've been a Hilton Honors program. I took pictures to document.