Hilton Garden Inn Chattanooga Downtown

Everything is good and excellent full breakfast too!

We had an excellent stay and would definitely return! The hotel was beautiful, the staff was incredibly friendly and welcoming, and the location was perfect with easy walkability to many downtown attractions, restaurants, and shops. One of our favorite features was the convenience store in the lobby. It offered a great variety of items, including fresh baked goods, which I personally have never seen before. Overall, a fantastic experience from start to finish. We look forward to staying here again on our next visit! Nothing!

Cool

Good

Most comfortable bed I've ever slept in.

I like that it was close to the Aquarium and that we could walk to dinner. Breakfast at the hotel was very good. I would like a bigger pool.

Staff was great.

Exceptional

The staff was so friendly and accommodating! I would definitely recommend and return.

Staff was very friendly. Rooms were clean, comfortable bed. Easy walking to anywhere. Would stay again.

Xxx

CONS: the couch bed mattress was basically springs with a cloth covering, pillows were really bad Overall the hotel just needs a few things updated and it could be great.

The room was fabulous! Great space, very clean, cozy, and great bathroom. I ordered dinner and it was fantastic. I was shocked by how good the food was. I even ordered a drink from the bar, via room service. That was excellent. Definitely staying here again. The bonus is the great downtown location and backdoor to the Chattanooga Lookouts new stadium.

Breakfast was fine. Had to wait over 30 minutes for a luggage cart to get into my room ..too few carts and poorly managed. I finally found one on the 5th floor on my own. See comments about luggage carts above.

Exceptional

Not a bad location. Pool was like a giant hot tub which is nice. Needs some upgrades. For dinner they were out of almost everything. For breakfast they had nice buffet. To order other food would take too long. Needed to plan ahead on that. Room was spacious.

The property was nice until you get to the room. We stayed on the 3rd floor . Our room was clean until you looked at the floor it was dirty especially in the corners like bathroom and closet. The biggest issue was the AC did not work correctly. The room smelled so musky and the air blew like warm/barely cold. The room felt wet and gross. We checked in later in the afternoon around 6 and the air was off so I turned it on and we left for dinner . Came back around 9 and that’s when we knew it wasn’t working called and complained and waited for maintenance. He came and did absolutely nothing and said it was fine and if we didn’t like it then call front desk and ask to change rooms. By then it 10pm and my 6 yr old was sleeping and daughter in the shower so we stuck it out and had a miserable night sleeping in the room. We checked out in the morning . I would never go back. We stay at Hilton gardens often and this was one of the worst ones.

Pleasant

T

This was a great hotel experience. I enjoyed the comfortable bed, spacious room and the bathroom was comfortable. I really love the lotion and soap products they provide, they smell amazing! The workout room was clean and I enjoyed the breakfast options.