Chester Inn & Suites

Plenty of parking. I would have liked to a Microwave in the room.

We walked into our room 504 and there was a roach crawling on the door. The lady at the front desk switch out room to the "last room available" on the 3rd floor. We walked into that room and there were two large piles of dirty laundry right when you walked in. It was late or I would have been gone after the roach and we were o lying staying 1 night but the issue was that was the last room available. Then somehow she found a room on the second floor available but it was a "suite". 2 adjoining rooms one with a bed and one with a couch. In the morning there was a little bug in one of the showers that looked like a baby roach to me. Other than that it seemed nice but I can never go back to roaches. Other weird things like the smoke detector being taped up completely.

I’ve stayed in this property years ago when it was a Marriott not that they have lost their Marriott standings. It has fallen down very bad. The shower did not work properly. It did not drain the water properly. There was stains on the carpet. The ceiling look like there was probably a leak in the roof somewhere. There was a smell in the room that I stayed in the staff was rude not knowledgeable about the area I stayed there took my niece and nephew there so that they can swim in the pool. The pool looked at dingy and dirty so we end up not even swimming in the pool. It was a really really horrible day nine out of 10 would not recommend never going back there again.

Swimming pool was not working

This hotel do not clean your room unless you tell them to, completely opposite to the trend. I asked at the counter that my rooms are going to be done right?, the lady said yes. I came back in the evening to find out my towels were still there, bed was not done, trash wasn’t taken out. I wanted to call them but both phones in the room had no cables which connects to a phone jack. So I went downstairs to ask at reception, I was told you have to tell us to do your room. Omg! I told I asked the lady in the morning will my room be cleaned and she said yes, do you want me to use the exact wordings? Come on! Additionally, weed smell throughout the hotel except the lobby.

Bed was fine. Hotel smelled and was dirty

The entire place was horrible nothing about it was even remotely ok

The bathroom was not satisfactory. I wanted to take a shower, but the shower was not working. The room had a strange odor, and the pillows appeared old and worn out. I checked in at 5:00 PM and ended up leaving at 1:30 AM due to these issues.

Very attentive and always willing to help.impressive throughout and considerate of their work. They seem to go out of their way to make sure that everyone is comfortable. Highly recommended them throughout the hotel industry. Lessons could be learned. More hotels should be like them. I have been staying here for awhile because I’m waiting for my living situation is complete. I will truly miss the Chester inn and suites. It’s a pleasure writing about the hotel.

Good

Great stay loved it here

No pool

I have stayed here before. This time there were slight issues (room missing housekeeping items and TV with no power), but the staff was quick to move me to another room and my stay went without any further hiccups.

I got a non smoking doom and the hallway smelled like smoke. The place is not secure. The back door remains open.

I could name a number of things, but to save you the reading, when I showered the next morning I held one of the “clean” towels up to the light, it revealed faint yellow stains from another guests piss. I dried off with my clean underwear :)

Was Miss layout about the distance to the event I was attending

The location and the cleanliness. No microwave in the room and no continental breakfast.

The parking was well lit, though I was a little concerned about being able to get in the back doors of the building at all hours of the night without using my key (which the sign said i'd need). It seemed quite unsecured. The hallway and elevator smelled very strongly of marijuana. When I brought it to the attention of the staff, she just apologized and did nothing else. My room itself was clean and well supplied.

Very smelly bathroom top was not clean lots of hair in there 😡

I love this hotel