Nevada Flats Hotel

The hotel is somewhat run down and my window did not have a way to lock shut but the location was good for what I wanted to do. The main complaint I have is that they double charged me for the whole stay and are saying it is non refundable!

Bedbugs - this hotel literally is as bad as it gets. If you’re reading this review, do yourself a favor and find a different place to stay. The staff was rude. The beds were uncomfortable. I got bit by bedbugs. It smelled bad and it just overall sucked. I hate this hotel. Do yourself a favor and do not stay there. I like Colorado Springs - I just don’t like this hotel.

Great customer service from staff. The room was clean and the amenities worked great WiFi wasn’t strong, but it worked ok

really dirty, bed sheets were stained, restroom was dirty and towels seemed used.

Clean rooms and friendly staff

Good AC, very private

I wasn't able n to stay at the room I booked because the lady that works the front desk wouldn't allow my nephew to check in even tho its clearly stated his name on the receipt The fact that I paid for 2 nights and didnt get to stay there nor did they refund my money instead they've charged my car multiple times.

Found medical needles under the bed. Burn holes in pillow cases and bed sheets. Bathroom was smelly. Floor was covered in hair and dirt. Tv didn't have any channels. Only two "pillows" per bed and they weren't even full pillows, they were more like rolled up blankets in a pillowcase. Place smelled like smoke even though it was a "non-smoking" room. I wouldn't even call it a hotel, it was a motel and not even the bottom line standard of cleanliness or comfort. Left after a couple hours because we were felt unsafe and uncomfortable there.

Spent a couple hours in this hotel before deciding to check out and getting a different one for the weekend. Wouldn’t recommend

location and price

The staff was quite friendly. Room was clean. I booked two rooms through a 3rd party, both were to have 2 queen beds. Only rooms available when we checked in around 5 pm was a room with one king bed and one with two full beds (which were claimed as queens). It was quite inconvenient to not get what we booked, but the manager was otherwise pleasant and helpful, so for the price not a bad place.

Unsafe permanent tenants

Room was clean, AC worked properly, enough towels, great location Bathroom could improve but was clean and I appreciated.

Love this place. The air conditioner in room 214 wasn’t working, and somehow the floor was heating up the room as well as the air outside. The sink in that room has some kind of pressure issue and starts loudly vibrating now and then.

Showed up to the hotel…? More like a motel. There was no lights outside, the parking lot was completely full. And no body was in the office and waited outside for 20 min before getting help. Another couple had walked in before me and ended up telling the manager that they were going to leave and stay somewhere else. So I asked them the reason why and had said the rooms were disgusting… so right then and there I told the manager to just cancel our stay. Totally unacceptable won’t recommend or be staying there ever

This hotel is not what I was expecting it looked completely different in person than it did online The air conditioning didn't work The room smelled smokey there was not even toilet paper in my bathroom.

No communication with booking.com stay was canceled by management I still haven't received refund when you get this message contact me ASAP!

parking is off one of the busier streets in town, there's a heavy homeless presence in the area* not all of them are friendly...

Couple things haven't had my deposit back yet

I liked the cheap rate and proximity to where I wanted to be in town. I never got to check in. There was nobody working, nobody answered the phone numbers I was told to call. Booking.com prompted me to specify my check-in time and I got a response from the hotel stating that would be fine. They knew I had a reservation, they confirmed my time was okay, and then nobody was there. Very frustrating, but Booking.com didn't give me any trouble getting a refund.