HomeTowne Studios & Suites by Red Roof Charlotte - Concord

I stayed for about 2 weeks but had to leave , bc I book on third party website and was told I had to check out and check back in at 3 . With a dog and load of personal belongings and I offered to pay for the room again just so I wouldn’t have to move all my things but was told I still have to come back at 3 . Felt like they just wanted me to leave for personal reason or for power , bc they said I didn’t come talk to front desk . And the second room I checked into had roaches and the pool was warm and not clean . I broke out on my face and neck . Stay somewhere else they only care about the people that live there and not so kind to black people ! From my experience!

Nothing Old dirty needs work

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Good for what i Need it!!

Very poor

The ac was messed up leaking water all in the floor an the toilet wouldn't fill back up with water to flush again we shouldn't have been charged for the stay. The mattress had three mattress covers trying to hide how nasty the mattress was an how many stains was on there I looked up past reviews an it's said there were previous roaches in there but we had our on bad experiences

Mattresses were very worn out with multiple divits in them stove and microwave looked very unsafe with rust in microwave and possible mold bathroom light flickering very nauseating smell in stairwell and hallway

Exceptional

Bad

Nothing

Chill and relaxing enjoyed it

Exceptional

Great value if your not needing a high class place to rest your head

It was the cheapest room for the night, and that's exactly what it was. No frills. Beds were hard as a rock. Things were just bare minimums.

There are shops nearby, we didn't have a car so we could walk. Most of the staff was friendly and the people there were awesome. Pool was closed. Rooms were nice and clean. You can't be out in the smoking area late, which was strange to me if you are not bothering anyone. But, overall it was a great stay, mostly because of the other people we met who were also staying there. Very pleasant. If we are ever in Concord again we will stay here

Clean, beds comfortable

I have stayed there a couple times because it has been convenient but with some of the troubles I may try and find elsewhere to stay.

Rooms were clean but dated. Staff was very nice. Room was unfortunately next to staircase and other travelers weren’t very considerate.

I was not able to stay because they cancelled my reservation.

As far as customer service the gentleman at the front desk during check-in was very accommodating and helpful. The property overall needs attention, poorly kept grounds by show of age and wear. There were numerous broken or damaged items such as the handrail in the elevator was broken, the cabinet door in our room was broken only held on by one screw, lack of paint and wall conditions (minor holes, scuffs, etc)and no wash rags provided (just towels and hand towels). We stayed here since it was close to the Charlotte Motor Speedway and were thrilled with the close proximity. On a positive note we felt the room rates were fair based on the condition of the property. For a "dry" and affordable place to stay near the speedway this was "acceptable" for myself and my son.