Encantada Casa Boutique Spa

This property is beautiful and with amazing views of the city of Cusco. There were a lot of stairs to get to the property, but it has other ways of getting there without the use of the stairs. Just a little further.

We had a great stay here! The view is absolutely incredible and the beds are very comfy. The hot waterbottle was lovely for chilly Cusco nights. Super cute location. Staff was all very friendly and helpful, laundry service was cheap and fast.

You have to book the jacuzzi four hours in advance so sadly we were unable to experience it.

Charming, locally owned, great service It’s very cold at night, sometimes hot water bottles aren’t enough to keep you warm

It was a pleasure staying there. Nice to walk around. Restaurant are everywhere. Stuff are very friendly and very helpfu

Perfect location and friendly staff

Great breakfast with Omelette bar. Owners & staff couldn’t be nicer and more accommodating. Will absolutely come back

The staff at this hotel were absolutely incredible - they were so helpful, so accommodating, and just all around wonderful. The property is great and the rooms are comfortable. Great views from a little patio/balcony, and able to set up spa treatments on-site. Nice daily breakfast that included easy buffet items plus a made to order egg station. Coca tea to help with altitude consistently available. Great turn-down service before bed that includes a hot water bottle in each bed. The location is up pretty high on a narrow street, so only small cars can directly access the front. If you take a shuttle or bus, you will have to walk up/down a decent amount of stairs between the access point and the hotel. If you take a normal taxi (small car) this can be avoided. Also, like most hotels in the area, you can't flush toilet paper, etc.

Clean very friendly staff. Location was excellent.

Loved the shared areas; garden and rooftop views. Free tea. Very cute environment. Had to walk 4 minutes from/to Uber car as the hotel cannot be reached from the road by car. Price is expensive. The jacuzzi access is not free, 70$/us/hour.

We had a great stay! The view and outdoor deck are incredible.

Everything

The view was wonderful! The staff were all attentive & kind! The breakfast was delicious-even had a gluten free bread option! The room was clean & cozy! That I couldn't stay longer-ha!

Beautiful views, relaxing courtyard, and very friendly staff.

No elevator and we were on the 4th floor but the rooms were wonderful and a killer view.

Beautiful old hotel with friendly and helpful staff. Wonderful views. I was unaware that there was no lift. There was also a steep set of stone stairs to ascend to get the lobby. There was no one at the bottom of the stairs and I did not feel comfortable leaving my bag unattended so I hauled my 40 lbs bag up the stairs my self. My room was on the third floor, but staff kindly brought my bag up to my room. Unfortunately, I happened to have a knee injury and all the stairs did not help. I would have selected another hotel had I known. Otherwise, everything was very nice. I also had to call about the transportation I had arranged rather than the hotel proactively providing the details. More info about what to do with your luggage upon arrival would have been helpful too.

Great location, Staff friendly, pleasant, and attentive. We spent 3 Nights, Hot water bottle put in the bed in the evening, So nice to to come in the evening to a warm bed. Had a massage on site. Nothing

The staff were wonderful. The breakfast and dinner were delicious. And offered breakfast to go for early morning outings. We were able to leave our larger bags when going to Machu Picchu, really helpful. Wifi kept disconnecting, could use better connection.

Amazing location with fantastic views. Staff were very attentive even bringing hot water bottles in the evening and responded well to our requests. The beds weren’t very comfortable and the internet didn’t work well anywhere apart from at reception.

Breakfast was delicious with eggs made to order. View were great, flowers everywhere so it smelled wonderful. On site massage services available with an hours notice was convenient. We booked this hotel at the end of our trip because of the spa amenities. We were really looking forward to a long soak in the hot tub, unfortunately there were issues securing the necessary fuel so it was not available. I imagine that is also why the showers were warm, but never got hot.