Hampton Inn & Suites Des Moines Downtown

Hallways were dirty. TV was not positioned in room correctly. Staff was very friendly. Breakfast was decent. Didn’t like the fee to park in garage. Room was clean.

The room was very clean & bed comfortable. There was a nice variety for breakfast & food fresh & hot. There was always a bowl of apples sitting out which was great for a late evening snack. The location is very handy for going to the state fair. We will definitely stay here again!

We were in room 202 right next to the garage very loud. Garage was poorly lit two of the nights we stayed there housekeeping didn’t show on a regular basis, even though we were told they would be there every other day.

Incredibly clean stay! Lovely staff.

The carpet and other areas are showing

Have stayed in several hotels in Des Moines and this one I would definitely stay at again.

Hotel very quiet. Parking garage connected to the hotel and there is also street parking. Very clean. Limited towels. Bed firm. Breakfast options good

Good

Nice hotel. Hallways were a bit dirty and the hallway lights are way too bright.

It was an "okay" stay. The dead bugs in the comforter kind of ruined the entire stay.

Superb

We wouldn’t know anything about the rooms. The Hilton network was down nationwide which I understand is beyond their control but there was NO back-up plan for getting anybody a room. Staff were not empathetic. We waited 6 hours for them to tell us they had a manual way to get us a room. They should have done that long before. We had to get a different hotel because we were scheduled to be in DM overnight, nowhere else. There was another family with two little kids waiting that drove 800 miles. Staff didn’t care. This was hugely stressful and absolutely unacceptable!

Lots of amenities, clean, well kept Friendly and attentive staff Great place to stay downtown

👍

Just fine

Hallways were very dirty. Bathroom was dingy.

Everything was fine, except that the hallway floor was kinda dirty and weirdly placed, but I liked the hotel. Everyone was nice, I also used the digital key a lot and it was the best and I didn’t need to take a physical key everywhere.

A little dated and literally fraying at the corners. Not great but it’s in a good location with (paid) parking. Got the job done.

River front view, location

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