Staybridge Suites Des Moines Downtown by IHG

After reading so many glowing reviews I expected a much better maintained hotel. The room doors were in need of paint and furniture worn. Parking ($20 per night!) is in a ramp that is dirty and there is no signage to guide you on the long walk to get to a door to enter the back of the hotel. Our first night was nearly sleepless due to the noisy AC unit. We spent three over priced nights and will stay somewhere else on our next trip to Des Moines.

It was all pretty nice and well maintained everything worked all key card doors and elevators worked

Location, amenities The parking garage and access to the hotel.

Great staff, clean and updated rooms. Very close to great entertainment and Wooly's and East Village is an area with plenty of entertainment if live music isn't your go to. Always a pleasure to stay here when we're in Des Moines.

Exceptional

The room was spacious and clean. Breakfast was full of choices!

The cleanliness of the entire hotel, including our room! We enjoyed all of the amenities we could but didn't have time for all because our stay was short. The breakfast was amazing! The staff person at the breakfast area was so sweet and offered "to go" items to take with us.

The lady at checkin was juat the nicest lady ever

Exceptional

All around amazing, was able to just show up and have an early check in, SO ACCOMMODATING

Great location for what we needed. Convenient parking. Bed is comfortable. Fridge and freezer both were good and functional. Good amount of storage space for things. We did have to move rooms this stay as the first room smelled like smoke, was not cleaned, and the deadbolt didn’t work. The second room was better though the shower doors were irritating as the slightest bump against them made a lot of noise. A vent in the bathroom would be nice. And the main bedroom area would not cool down no matter what, we had to get a box fan. One last thing I will say in regard to all hotels is they need better lighting.

Exceptional

Exceptional

Exceptional

Breakfast was good More variety

Excellent breakfast, great location, friendly staff, very clean.

The room was nice. The air was hard to regulate and would not stay at the temp that it was set at. This made the nights sleep difficult as you would wake up hot and throw off covers and then need to put them back on when it finally cooled off again. Even though there is a thermostat in the room, it was not regulating the actual temperature. Otherwise, the staff was very friendly and the breakfast options were plentiful. It was in walking distance of multiple places as well which let us leave our vehicle in the parking garage for the $20/day.

Location Easy friendly check-in Clean Comfortable Secure

The location, kitchen and the comfort of the bed. Staff was also wonderful, loved that the parking was directly accessible from the hotel. There was a pretty well equipped gym as well. The jacuzzi and pool got overcrowded and could probably use a bit of an update.

Pleasant