Staybridge Suites Des Moines Downtown by IHG

The room was great the only thing was the noise from refrigerator kept us up. It needs to be replaced. It was also warm in the room even with the air conditioner on The morningbreakfast was great. Psrking was goodand the staff was very pleasant. .

Room setup worked great for our family of 5. Front desk was friendly. Breakfast wasn't that great.

Room for as clean, breakfast was great

Superb

Bathroom

The bathroom sink was clogged, toilet roll was almost empty when we just got there and breakfast was so bad! No food, no waffle mix and not even any coffee. Highly disappointed for the price, as we had to go off site and pay for breakfast when it should have been included.

Cleanliness of the room was not the best- I found trash underneath the furniture. Some of the furniture was pretty scuffed up and run down. Lots of space in the lobby. Staff member at the front desk was very nice and helpful. It just wasn’t worth the amount of money they are charging.

Good

Everything

Our stay was fine. The bed had a large stain on the dust ruffle as if something had been spilled on the side of the bed. The pillow case and a towel in the bathroom also had stains on them. They were clean but should have been discarded. The staff were polite, friendly and helpful but they seemed understaffed. The front desk clerk was checking people in, answering the phone and taking care of guest requests all at the same time. We waited 10 mins before we could check in. Not a big deal but not the norm for a hotel that cost $200 a night. I will look for another option next trip.

Rooms were spacious and clean

Central location downtown. Close to everything you could expect in a downtown area.

Very friendly staff Facilities are a bit outdated

Room was not clean - trash can was not fully cleaned and had candy wrapper on the floor

Pleasant

Exceptional

I’ve stayed here a couple times because of the convenient, walkable location. The amenities are great and the lounge and breakfast area is nice. Although this wasn’t the case during our first visit to the hotel, the front desk staff this time around was aloof and crabby on checkin. Also, the sheer curtains were ripped on both sides of the window quite significantly. For the price, I’d expect more.

Good

Very good

Exceptional