Ramada Tropics Resort & Conf Center by Wyndham Des Moines

I thought the property was disgusting. Stained carpet. Left over food by the pool left out all night. While eating in the restaurant a mouse ran by us into the kitchen. The floor in the shower in my room was so slick I had to put a towel down so i didnt fall. We were told by the manager of the restaurant that the entire hotel had a bad rodent problem. I cant believe Ramada has anything to.do with the place.

There was a dead bug at the entrance ro the restaurant. The front desk clerk looked and acted very professional. The management ;however did not look at all professional

From the moment we stepped foot in the building you could feel a level of moisture in the atmosphere. I'm not sure if the water park was an after thought but everything just felt not dry. The main area had huge fans running nonstop to circulate the humidity and every metal surface had a hint of rust on it. Both in the hallways and in the room. There was absolutely no ventilation fans in our room/bathroom so there was nowhere for the moisture to go after taking showers. Speaking of, the pocket door did not fully close which meant you really did not get any privacy when using it. The shower while it looked nice, was poorly done and sprayed water all over the floor. So much so, we had to use two towels to sop it all up. There was no landline phone in the room to call the front desk, which was odd. Breakfast was bare bones and both days they were out of fork and the staff just shrugged it off when multiple guests asked for forks to eat their waffles. Overall it just seemed like a place that over time up-keep has gotten harder and harder for the owners to maintain. Lots of things with "Out Of Order" signs and Landlord special paint jobs to cover poorly done repairs. Don't let the Expedia reviews fool you. This is a 2 Star hotel at best

Property was good but room maintenance poor hot tub in maintained floating skin

Very clean and nice and quite

The staff was amazing. The pool was great. Everyone one was very nice I liked everything

Poor

Very good

Mouse in the restaurant… trash and food all over the pool and front desk area… about 7 different things broken in our room (suite).

Needs updated & cleaned.

No hot water, bag over smoke alarm, cracks in the wall, lid to the toilet seat was broken and screw holes in the door looked as if you didn't care how the room looked.

Family friendly, could be a little cleaner. Also could be updated. Breakfast wasn’t very good. Water park was fun for the kids. Nice that the restaurant and bar are open till 3am. Staff was nice, and accommodating.

I was just disappointed with the bathroom doors in our room. They did not lock or stay closed.

The Waterpark is pretty good and oie kids had fun. The rooms smell and are not the greatest. Beds were decent and we slept well. The price is inexpensive...and the Waterpark being included was great. But if I would have known the state of the rooms I would have made reservations elsewhere.

El único problema fue que el control del tv nunca funcionó pero es algo que se puede arreglar para siguiente inquilino

Very nice

Very nice cool

Bed was yellow and nasty. Shower really is opened so when you shower, it gets all over the floor. Carpet is soaking wet. Hallway stinks and wet rags under the ice machine. But for 80 dollars its not bad. What did you expect.

My 8 year old daughter loved the indoor waterpark. The attached pizza restaurant was also very good.

Superb