The Hancock House

The house is beautiful. Simon was extremely communicative and we were able to check in and out without incident. We were unable to stay for breakfast but it smelled wonderful. The views were beautiful and it felt very comfortable and safe. Everyone should experience this beautiful bed and breakfast

Fabulous historic property with views over Dubuque. Excellent communication from hosts. The breakfast was huge and very tasty.

Beautiful house filled with antiques yet despite its age it has a/c Horrible communication. We received no code to access the house and room despite arriving after check-in time. Host did not answer doorbell, phone calls or messages via booking.com when we attempted to reach him to gain entrance. Eventually rang doorbell again and housekeeper answered and put us in touch with Simon, the host. Host answered her calls. Ours went straight to voicemail. This might have been some technical problem with the host’s phone system but it certainly got our stay off to a bad start.

Location Train noise

Beautiful home. Great view from the porch. Wonderful breakfast. Room a/c was a little weak. No staff present for check in or check out was a little weird.

Beautiful old home Spacious room Parking/third floor and were seniors

Beautiful location. Meals served only on weekends - we were there on a weekday - which we understood ahead of time. It was a treat to enjoy the architecture and decor of the house. Very comfortable room. The nearby train whistles at all hours of the night were a bit disturbing but not a major problem. We missed having an on-site host welcome us for our stay (there was self-checkin).

Breakfast was just what you expect from a BnB. Serving staff person was delightful. We did not see when we booked the room that we had ant choice in out room assignment.

Breakfast was great. Service was great as well. Not the fault of the owner….my husband struggled with the tv. Not a deal breaker that’s for sure. tv kept asking for a sign-in….?

The room was pretty cool and there did not appear to be a way to adjust the thermostat

We thoroughly enjoyed our visit to the Hancock House. Simon/Host provided excellent communication and updates during our stay. The incredible Victorian residence is located in a quiet and safe neighborhood overlooking the city. Our room was cozy, and in a very clean condition. The breakfast was terrific. Definitely a wonderful place to stay in Dubuque.

Old coffee maker. No breakfast or snacks. Would be nice to have a continental breakfast minimum.

The last minute cancellation by Hancock House left us scrambling to secure another place to stay! When they contacted us they were not remorseful and rather rude. We wondered why there was this 1 room only available for us on the night of 10/17 and why they didn’t notify us sooner!

There was no breakfast!

Breakfast was fine and there was enough to eat, never know what to expect from a B&B; this is the second B&B we've been to in 10 to 15 years so it's been awhile. My wife is trying to eat healthier so she avoided some of the carbs, also there were more than a dozen to cook for so Simon and his people did a good job.

This house is a wonderful place in a yesteryear. The owners have done well to maintain its charm and keep up improvements. Our room was clean, charming, and spacious. We noted some rooms were very small. I didn’t like the small print stating no breakfast weekdays. Very irritating. We had two broken shades and our room, and a broken chair, which the owner called us during our off site dinner to inquire if we’d seen a missing screw. There wasn’t a vending machine, and the public refrigerator wasn’t restocked with soda as promised.

Breakfast was wonderful and hot Had a history lesson from owner about the property and how he required and remodeled,very interesting Rooms were home oriented

See below. We didn’t even get to see what would have been our room. We brought our small service dog along with a letter from the doctor and were denied access. The owner said he would refund our money but has not done so.

Said there was coffe in the kitchen but didn't

Great stay