Relax Inn And Suites

Room had roaches and bed bugs. Blankets had cigarette burns all over. A/c while still functional, badly in need of replacement. Great price and could have tolerated everything but the bed bugs. Had to check out after an hour. Staff was helpful and promptly canceled the stay. Just sleep in your car or spend the extra 100 bucks for a good room.

The new manager is rude as ever 😤 and the guy works the night shift is weird he stays behind a vacant building on the same property (used to be a Dennys) but now people set up tents in it I'm pretty sure that's where thr guy spends most of his shift after I paid for a non refundable reservation the n the manager came banging on my door demanding I leave and when I threatened to call a lawyer and bbb he said fine you stay tonight check out tomorrow and do not come back no at my dog and I that's all that was there and we were sleeping

Great staff room needs improvements

Terrible cockroaches everywhere, and the sound proof of the building is terrible, you are not going to sleep at all. You can hear the steps of the people upstairs and the squeaking sound from the floor when people walk.

Terrible even was given my room successfully

Great place highly recommend and great customer service and great people

Not in the best condition but it looks like a work in progress. Plenty of parking. Convenience stores & Sombrero restaurant across the street. Reasonable price. Staff very friendly!

Don’t book here! It’s infested with cockroaches. I spend my money and have not received my refund and had to book another hotel and spend extra money

Not anything close to the pictures..pool has no water!! Rooms have nasty old smell..left right away couldn't have my kids stay in that place

There were people loitering. I felt extremely unsafe during my stay. I found a used, dirty towel left on the shower floor, and there were live cockroaches in the shower. The AC unit did not cool and there was gaps to outside. The shower didn’t get warm.

This hotel is filthy dirty, no running water in the shower..The walls are filthy dirty..The microwave was rusty inside. The bed sheets were stained..The pool was empty and filthy. I left the very next day after checking in extremely late the night before..I would never recommend anyone stay here.I was horrific to stay there.I am fighting to get a refund. There were bugs crawling on the walls and floors.I could mot wait for the sun to come up so I could leave.

Hay cucarachas , el aire no funciona bien , me dieron la habitación a las 7 pm , y con olor a cigarro cuando pedí de no fumadores

I asked for a refund. The room was disgusting. Cigarette burns on the bed. Dirt and other stains in the shower and bathroom. Smelled like people had been smoking in the room

The staff were not that good. They were not honest about the rooms being infested with roaches and rooms that are missing refrigerator. TVs are not all working condition. Just infested with bugs dusty rooms old furniture room doesn’t even smell pleasant. A lot of rooms that they gave me was unpleasant, smell, and just roaches running around the floor and inside the bathroom area. It was just a nasty turbo experience. I would not recommend this hotel on Today renovate everything and have a pesticide control come there.

This is a homeless shelter and should not be listed on any booking site. I don’t know if it is legal to operate such a place! If you still stay, you will regret it and it will ruin your visit or vacation in the area. Smell of pee all over in room stairs and walkway. Dirties sheets and towels. A/C was from Middle Ages and obviously could not do the job. Shame on regulators for letting this place be open as it should be condemned because of filth. STAY AWAY!!!!

Extremely rude front desk worker. I didn’t get his name but he is a dark skinned fellow and was “working” in flip flop sandals. Says a lot about this disgusting hotel. Roaches everywhere.

The staff were amazing but the room was,terrible. Smoking smell very strong and suffocating. It even permeated to my clothes and towels. I couldn't bring my children to the room because of that. I ordered non smoking room and there was a sign of non smoking on the room. When I told the staff he said he can only spray a sent to cover it. This was a violation of my rent agreement and although I don't expect a clean hotel in El Cajon in general but this case was unbearable.

I am aware that the price was low compared to others around but one should not worry that you are going to have bugs crawling on you. We did not stay. The pool was empty and there is a broken down vehicle in the parking lot that looks like someone is living there making it feel a little unsafe. Staff was polite but this place should not be listed on Expedia. I’m truly disappointed.

This was the worst day I’ve ever stayed in. We first walked in the walls were all black and dirty. Toilet seat was broken, no bath towel towels. There was a hole on the roof of the restroom holes in all the walls. We filled them with toilet paper because we didn’t know if someone was looking at us the day after we stayed our first day we started getting roaches all over it was disgusting. I complained, but they didn’t care.

Beautiful