Hotel O Eureka Springs - Christ Of Ozark Area

I left one day early and requested one night stay reimbursement. Staff didn’t think they could get it for me cause I booked through your service. If I don’t get reimbursed for that one night I will not book through the service again.

Nice spa tub. Bed slept well. Bathroom door wouldn't lock.

Exceptional

I've already wrote a review. At least this time tiles in bathroom replaced. Ice is a joke but at least they had it ths time. I will probably stay again and make accommodations only cuz of balcony. But someone really needs to wash or at least pick up cups from other visitors out there. Fix bulbs and ice machine. Least I did have ice this time. Toilet was problematic too.

Very good

Very good

Worst stay ever! Checked in at 3:30 and had to call for the front desk to come and do their job. The sign said they were "helping other guests". Who?? No one else was there. No continental breakfast except on Saturday and Sunday. This is NOT what it stated on the website. The ice machine was broken and he said if we needed ice to let him know. How? He was never in the office. The pool was green, NOT swimming in that. The room smelled like smoke and there was a cigarette hole in the top cover. You couldn't put anything in the freezer b/c of the frost build up. There were dead bugs behind the table where the plugs ins were. There was a guy that came pounding on our door at 4 am and woke us up. He wanted to come in and use our phone to try and get a hold of someone at the front desk? He was relentless and had to be told "no" and "go away" multiple times to get him to leave. This was ridiculous, frightening, and could probably have been prevented if the person running the motel cared. It shook us up and took forever to go back to sleep. Then around 9 am the maid decided to open our door. She didn't knock or announce herself. Just opened the door. We gave up and got up, still exhausted and got ready to leave. We took the keys back to the office and again, NO one was in the office at 10 am. Just the note saying he was helping other guests. There were no other cars in the parking lot at this time. I will NEVER stay here again. I recommend you avoid this place.

It was nice The air in our room wasn’t working

Good

Good

The location was good. Where to begin..... the stairs to get into the room were broken and rotten. We had a king room and the bed was broken down in the middle giving you a bent pretzle kind of feeling. To get "hot" water you had to wait almost 30 mins for it to get hot to bathe. The room was mid at best, for what we paid we were not impressed.

smell like smoke in the room

Our room had

On check in (9pm) the night shift lady that helped us was very nice and friendly and that’s about as good as it got. I booked the best & most expensive suite they offered which included a balcony and Jacuzzi tub. As soon as we walked into the room you could tell they had not cleaned this room in a very long time, there was a ton of dust and dead bugs all over the room. The carpet needed vacuuming, tile floor needed to be mopped, the jacuzzi was very dirty, we almost walked into a giant spider web when we went on the balcony where I then had to knock down another 2 spiders and webs. The first night there I felt something on me and killed a small spider that was in the bed under the covers. They didn’t service our rooms until I had to ask them directly to come change our bedding, vacuum, new towels etc and even then they used our same dirty bedding to remake the bed, did not vacuum but did leave new towels. One night around midnight we went to our car then got locked out of our rooms because the key stopped working, we spent 30-40 minutes locked out calling the number at the front desk before eventually getting a call from a random Texas number by an angry Indian man basically yelling and asking “why I call him”. His tone changed when he realized the situation, but 30-40 minutes locked out is unacceptable. The room was very dated, which I don’t mind but it was just extremely dirty, we had to buy bleach for the jacuzzi, and other cleaning supplies to clean our room.

I stayed in this hotel about 20 years ago and just recently stayed in there last weekend. Nothing has changed, from the carpet to even the mattress. I was also told that I had a non-smoking room and was warned to not smoke in it however the first thing I could smell when I walked into the room was cigarettes. Also, the shower barely worked and to comfortably take a shower, you would have to be about 5 feet tall. I would consider returning if the rooms were updated from 1980 to present day.

This hotel is good for the price. The pool needs to be updated, the sides are cracked and not in good shape at all and it was not clear to the bottom, lots of chlorine. The room was clean but very old. There was wallpaper peeling up and water spots on the bathroom walls. Water pressure was also not great. I went to use the small coffee pot in the room and there was old coffee ground bags in there someone had not dumped out. The breakfast was also not the best, some soggy waffles kept in a crock pot that had to be toasted, no syrup, cereal & some tangerines & bagels, sunny-d, milk & coffee.. that was about it. There were so many people in the lobby there was no where to sit to eat. We ultimately abandoned trying to get breakfast there and went somewhere to get food. It is in a great location, there is a trolly stop in front of it which is nice. Right next door to Turtle Ridge (the mini golf & go cart place) The staff was very nice. It was decent for what we paid but it is in serious need of updating.

The staff/owner/operator was very rude. the room had trash in it. The towels were not clean. Tv was broken. And the breakfast was a cold bagel with strawberry jelly

Love the balcony, staff, and the quietness. Also, very close to town, but still away a bit. Bathrooms should have plungers. Had a bit of a musky smell. Other than that, it was a good stay.

Nice, quiet, and great location. Located right next to arcade, go-karts, and putt-putt. Literally a skip and a jump. The swimming pool was nice and clean. Fire pit in the back. The rooms were clean and very well kept. Beds very comfortable. Microwave and fridge in rooms. I would recommend for those on a budget who want to splurge on other things in Eureka Springs.

Was not impressed with the room or hotel as a whole. Booked the honeymoon suite since it was our anniversary and wanted a jacuzzi, room smelt of mildew/mold as soon as we walked in. Ended up buying air freshener to mask that. Probably wouldn’t hurt to have pest control come out and spray for spiders, they were everywhere including in the room! Nothing said to front desk b/c could not get ahold of them from room phone and nobody was at the front desk when I went there either. Overall, terrible hotel stay!