The One Boutique Hotel

Please be aware that the hotel does not look anything like the pics that are uploaded. The room was extremely small you only have space to walk along the bed. There was trash bags in the hallway. A mess! We brought our concerns to the front desk and they were not helpful at all. Ended up booking somewhere else.

Everything was great! Check in and out was easy, the room was spacious and clean. Nice sized TV. There was plenty of closet/drawer space available. There was a desk, chair, coffee maker in the room. Although the room didnt have a microwave, there was one in the main lobby along with coffee/tea station and an Ice machine available. Also had a vending machine with drinks/snacks. Lots of restaurants, deli's, stores close by. Not far from the 7 line which we used to go to Citifield. There is street parking but we used the Flushing commons parking garage 2 blocks up to park our car while there for 4 days and just used public transportation which made it easier than looking for parking everyday/time we wanted to go out. The bed was comfy and the shower was awesome! The lobby/elevator was clean and smelled nice. Overall excellent stay and we will stay again in the future!

When i checked in to my room is smelled bad and the ceiling paint in the bathroom is peeling, picture provided. Then the next room had no shower head and was the last room available so i had to take it but in the morning i found a huge roach in the shower, Picture provided. House keeping needs to do much better in cleaning and checking the rooms.

Room is clean and overall good the staying room but only no parking.

Had an amazing restful time

The room had no windows was completely not represented properly by the photos. The man refused to upgrade the room. It was ridiculously uncomfortable. The room was a prison

Very good

Everything was great

Safe neighborhood Parking

Room was okay. Staff was helpful and great at the rooftop bar. No parking available on site, in case you are needing it. Garage is down the street.

I was charged a holding deposit which I was advised would clear quickly. Now I’m being advised it make take up to 4 weeks. I have never heard a hotel deposit taking 4 weeks to clear. I received my room key. The hallway of floor my room was on, was filthy with all types of stains on the floor. No wet sign was up as there were recent spills. There was a party going on the floor and smelled like marijuana even though it’s a “no smoking” hotel. My room phone was completely off. Very alarming. The lamps by the beds were broke. The lights were flickering and the room was extremely hot. The floor was outdated and needed to be clean. There were stains on the wall. It was a corner room so yes I did get an eerie feeling of being unsafe. This hotel needs some serious cleaning and upgrades. I truly want my money back but hey wishful thinking

bed was comfortable. location was convenient. area felt safe day and night. located next to a police station. staff was helpful. very dated, very noisy hotel from the club/restaurant and loud HVAC, poor lighting and TV did not work.

Help with TV remote control problem, coffee at reception Bed was uncomfortable for me but then again I am a big guy with lots of aches

Was allowed late check-out Did no accept any international credit cards, so had to withdraw money for the hotel deposit. Arrived at night, this hotel has extensive prostitute traffic. Got a room in the first floor without a window, and one wall was painted black, so it was a very dark, gloomy room. Not indicated on the booking page that this room did not have a window

Exceptional

Never used breakfast Shaving mirrors in shower room

If you plan to visit New York with your family, it is advisable to avoid this location. The environment tends to be noisy and unwelcoming, with frequent incidents of altercations, excessive drinking, and smoking. Additionally, guests have reported difficulty reaching the front desk for assistance, as responses are often delayed or nonexistent. The property suffers from several maintenance issues, including torn carpeting, non-functional showers, and an unpleasant odor from the air conditioning system.

Exceptional

Clean rooms greats smelling lobby Parking

Disappointing