Courtyard by Marriott Foothill Ranch Irvine East/Lake Forest

First staff was super welcoming. Room was clean and spacious and breakfast was fantastic!

The only issue I had was the wall are a bit thin. Other than that it's a good place to stay m

Makes you pay in lake forests for parking

staff awesomd and Bfast ok! Hot tub ok!

Should not need to pay extra to park my car.

The staff was so friendly and polite! The hours of the bistro There was no body lotion supplied in the room No milk in the market place

The location met our needs 1) Parking fee of $14.95 per night. 2)Overcooked breakfast sandwich (only 1 choice) Too hard to eat or cut thru 3) Fluctuation in shower temperature- hot/cold water. (Stuck on too hot or too cold) Had to call the maintenance man 4) First night no hand towels or wash clothes 5) No maid service except every 4th night. Daily “freshen up” was not completed. We were there for 4 nights and only had maid service once. Trash not emptied except once. 6) The sign said Starbucks, but no decaf available 7) No complementary drinking water

The person that checked us in was really fabulous. She made us welcomed and very comfortable. Also, we loved how quiet our room was in general. We could hear dogs barking in the room next to us. Thank goodness this only happened once. We realized that Courtyard Marriott allows dogs at certain locations.

Clean room, great location and friendly staff.

Exceptional

This property used to be very good. But they now charge for parking in a shared parking lot in a business park. The beds are old. Amenities are mediocre. Staff seemed like you were bothering them if you asked for anything. Have stayed here many times. This was my last. Not a good value for what you pay.

Walls and ceilings are paper thin so I was in absolute hell. 7 am and I can hear the phone of the guy above me ringing. I heard his entire conversation with his wife, word for word. When he took a shower, it sounded like there was a hurricane in my room. He wasn’t even being loud at all – the ceilings are just terrible. I was only able to get two hours of sleep. As for the room itself, it was pretty gross. Hair on the shower wall, nails on the bathroom floor, a stain on the sheet, couch, pillows were dirty and old. Water in the tub didn’t drain so you have to stand in 5 inches of another person’s filth while you try to shower. In general, the hotel common spaces, and the rooms are really old, worn down, and dirty. Probably the worst hotel I’ve stayed in during my entire adult life. This review has nothing to do with the staff who were all extremely kind and helpful.

I was expecting a complementary breakfast but only a paid breakfast is available

Stayed here for 3 days total not once did house keeping clean our room. We needed clean towels did not happen. Went to the front desk to say something on Saturdayn Was told our do not disturb sign was on. It was off by 9am

I booked a suite through booking.com when I got to the hotel to check in they gave me a different room and gave my suite away. I paid for a suite and they gave me one room and expected all of us to fit in one room.

Friendly staff, clean rooms, great location. N/A

Check in was fine. Didn't catch the additional parking fee on the website. Staff was helpful in navigating that all. We stayed in room 156 and the internet could not support streaming. The front desk offered us the pw for the conference ctr which we appreciated. Ordered bf via the website for $20/day, did not realize that most items on the bf menu were $10-16 so lost some $ there. Customer service was slow on Saturday but Sunday was ok. The food, was not that great. Ordered avocado toast that basically was guacamole spread on bread w/some arugula topping. Husband ordered basically eggs/bacon on pizza crust. There are plenty of nearby places to get bf so I would pass. The area is nice. Enjoyed the parks with our dog. I could feel the springs in the bed so there's that. Baseboards were dirty. We always bring Clorox wipes and do a clean before settling in. Average stay overall.

Overall great experience!

Beautiful well kept property with reall comfortable beds. I would definitely stay there again!

Superb