Grand Galvez Resort, Autograph Collection

Front desk staff terrible. This hotel does not honor third party contracts. Manager not available after 4:30, despite check in is at 4. Elevator broken, so long waits to get anywhere. Hotel property is beautiful.

We had trouble with the lock on our door. Maintenance had to come 3 times until finally fixed. HaD to wait on Beach chairs a couple of times. Only 1 elevator working made for a lot of waiting. 5th floor smelled like weed first night but they took care of it. Very nice, historical hotel. Private beach was nice to have.

★★★★★ Our stay at the Grand Galvez Resort, Autograph Collection was absolutely exceptional and one of the highlights of our vacation in Galveston. From the moment we arrived, we were impressed by the beauty and elegance of this historic hotel. The property is immaculately maintained, blending timeless charm with modern luxury. Every member of the staff we encountered was friendly, professional, and committed to providing outstanding service. The food was truly first-class. Every meal was fresh, flavorful, and beautifully presented, making dining at the resort an experience in itself. The fitness center exceeded my expectations. It was clean, spacious, and equipped with everything needed for a great workout while traveling. The pool area was simply luxurious. It was the perfect place to relax, with comfortable seating, beautiful surroundings, and an atmosphere that made it feel like a true resort getaway. If you’re planning a trip to Galveston and want a hotel that combines history, luxury, outstanding amenities, and exceptional service, I highly recommend the Grand Galvez Resort. We thoroughly enjoyed our stay and look forward to returning on our next visit to Galveston.

I left a beach cover up in my and reported it missing through the correct protocol and am still awaiting a reply. Also the elevator was out of service, and had been so for 2 weeks. This did give quite a bottleneck to the 1 available elevator.

Really enjoyed our stay. Very clean and updated hotel. The pool was very nice. We splurged for a cabana and it was fantastic. The was awesome. The Galvez is in great location. Walking distance to bars and a short drive the strand. Definitely cool back in the future.

Clean room, friendly staff

Beautiful historic hotel! We truly enjoyed learning about the history of the hotel and had a wonderful experience! Very clean and beautifully decorated. Food was very good at the restaurant and breakfast. Bar experience was very nice with a live pianist playing. Spa was great too! Pool was also very nice. Highly recommend and we’ll definitely go back.

Not a good deal when you just staying for one or two nights!!

We were there for three days and throughout the entire time only one elevator worked in the entire hotel.

Lovely hotel

The location is the best!!! That is literally what you are paying for. If you are not huge on amenities and you are there just to experience the beach and not the hotel then this is great. The hotel had one working elevator and rooms were very small for the money. No frills. The hotel is very unique and it is true what they say weird things do happen at this hotel. By weird I mean room cards having to be rekeyed and a jerky elevator. The staff amazing. Very friendly and professional. There was a wedding going on this weekend that at times were an inconvenience for other guests. The shower head? That thing was silly. I have had nice shower heads wasn't sure what that was didn't match there theme at all. The property itself was immaculate. Gardens were beautiful. Beach area is in a no swim area you have walk several yards over to swim. All and all it was a very Unique hotel.

Room was clean and staff helpful but amenities were limited - no refrigerator, poor lighting, room space was limited.

Beautiful hotel in great location! Excellent for pics and great time with family.

The property was gorgeous. Rooms, hallways and elevators were clean and well kept. Beds were comfortable. Bathrooms were updated and relaxing. The staff were nice across the board. Even the guests were in good mood which I saw as a reflection of such a wonderful staff and property. This will be our family go-to-hotel in Galveston from this point forward. Only had one elevator working during our stay but it was easily negotiated.

Everything was great except for the fact that we were put in an ADA room unexpectedly, and the walk-in shower, which had no door or curtain, did not drain well and somewhat flooded the bathroom, even after a short shower. This really needs to be addressed and solved ASAP.

Amazing hotel and staff

It was a nice place and I love old hotels that are kept up. A lot of the places on Seawall blvd are closed and honestly some of it looks gloomy. There are places that have been there for years that were still fine and nice. I guess some are trying. The bikes that are complimentary were no good. They’ve been in the salt air way too long.

The history and nostalgia One of the elevators was down

Superb

Beautiful Hotel. Comfortable stay!