DoubleTree by Hilton Hotel Galveston Beach

The room was very dated and was small. The balcony was very hot to sit on when the air conditioning would turn on. We had breakfast in the restaurant in the lobby. They did not have much to choose from since the food was not being replenished for the cost it seemed very overpriced as was the room. I was charged a 200-dollar incidental fee which I have not seen taken off of my account. The location was good.

This is no longer a Hilton property and is under new ownership and it shows. The pool was dirty and had mold around the stair area entrance to the water, which could cause someone to slip and fall. Speakers and tv's around the swim up bar did not work. However our bartenders were awesome so we just used our phones. Also there were no water bottles provided in rooms that cost us over $235 a night and on our first morning waking up we had a small roach climb over the covers while my husband was still sleeping. Also housekeeping never cleaned our room and maintenance workers propped stairway doors from parking lots open with rocks, which causes a saftey issue.

The hotel is a bit old, but the pool with the bar makes up for it. The staff is super helpful and the beach is only a few steps away.

Todo bien

Everything was clean just be prepared to pay parking fees each day.

Exceptional

Exceptional

I’ve stayed at this location on 3 different occasions over the past several years and I’ve always been very happy each time. I particularly enjoy the pool bar(Longboards). The bartender, Tyler, was great; very friendly and personable, and great service. I definitely plan on making future stays.

Location and pool area’s

The view from the room was wonderful. The room was outdated. The dresser was broken and wear and tear in the bathroom. Also it looked like someone let their dog poop in the balcony and it was shoved in a corner.

Great Location. Great view of the beach. Nothing

I would like to express my disappointment regarding my recent stay. My room had a water leak that caused water to accumulate on the floor. I reported the issue and requested a room change, but no assistance was provided. On the first day, staff only cleaned the water, but the same problem occurred again the following night. I had planned to extend my stay for an additional two days; however, due to the ongoing issue and the lack of support in resolving it, I decided to check out instead. I hope you will review this matter and take appropriate steps to improve the experience for future guests.

I was very disappointed with the lack of service and the failure to follow through on what I was promised. Based on this experience, I would not recommend staying here and will not be returning.

Location to gulf and Restaurants Elevator!!!!!

Love the room that we had

Excelente ubicación

We love this hotel we stay there every summer. The staff is very helpful. Front desk nicest people property is beautiful. Looking forward to our next stay there.

Clean. The balcony was incredible! Staff was personable and made us feel welcomed. Our bed was not as comfortable as it could have been. I felt that the mattress was too soft for a platform type bed.

I paid a premium price for this hotel. The price was very comparable to the San Louis Galveston. The San Loui was booked up so decided to try this place out. Absolutely no comparison (other than price). The room was about the size of a large closet. With terrible view and sketchy location with not much security that I was aware of. Don't spend a 5 star price for a 2 star motel.

The place was really ghetto, not clean, and unpleasant.