Island Inn by OYO Galveston Beach, TX

Clean the room a little bit better

Place was so bad we left the moment we saw the room even without being able to get a refund. Motel is in dire need of maintenance and TLC.

The place was filthy stuff smelled on the mirror stuff in the tub black around the tub even the light shades were filthy they left two towels and one more shred for two people and it was an act of Congress to try to get another worse rag they said they'd see what they can find they wanted us to bring the dirty one back it wasn't even a dirty one we just needed two cuz we didn't want to share the same horse ride towels were so thin and little you couldn't even dry off with them no coffee in the room no coffee in the office ice machine leaking it was horrible

We contacted the hotel in advance. We have medically fragile children and a clean room is important. We booked 2 rooms. For the price, I can endure the broken drawers, shabby furniture, etc. It was odd that there were toilets on the balcony-saw those in reviews from months ago. But I drew the line at the roaches. The 5th roach we killed was crawling on the bed next to my child. We packed up. They told us that all of Galveston has roaches and they come in through the AC. They said we could call Hotels.com for a refund. The hotel wouldn't answer the calls from the Hotels.com.

The beds are very hard the sheets were dirty the mini fridge had dead bugs in it the staff doesn’t understand us there wasn’t any towels in the room

Poor quality they never clean the room

I mean it was 50$ it was good for me . Under the door was a gap lol could out a rubber thing there I guess

We received the key went in the room and went back to get a refund extremely dirty felt extremely unsafe appeared a lot of doors have been kicked in over all I wouldn’t recommend anyone to stay there

The AC was excellent. The room was clean but it was a bit basic, not at all like the pictures showed

Exceptional

I immediately contacted Expedia for a refund and got NO help. Don’t buy the insurance, it’s a joke. Baymont saved the day. Right next door. It was Horrible. The smell in the office was enough…and trust me I left and we to the store tried to convince myself and kids to just touch it out… but came back and the smell made me literally say idgad what the it cost were not staying here and literally booked a room in the parking lot. And the price difference was $20 for a COMPLETELY different experience. This should be a $70-$90 hotel. Definitely not $160

This place is an absolute dump and NOT worth the 130 I paid for it. Beds were horrid, toilet didn’t flush, smelled old and musty. Property was dirty and trash was everywhere. It’s the motel you absolutely go too for a drug deal. Absolutely NOT a place for children! Towels were dirty. Never ever again!

I didn’t like any of it I slept in my car the first night and checked out a day early. My room screamed bed bugs! The blankets had cigarette burns, the room itself was delapitated, there was still the previous guests soup in the shower and some black stuff on the floor of the shower, the couch was so old and dirty I was afraid Id catch something if I sat on it, the adjoining door had a couch in front of it as to lock it from my side, there was pee on the toilet seat and a ladder in the room! I would never tell someone to stay there, in fact I’d love a refund! There were no available rooms anywhere in Galveston until Saturday so yea it was terrible. I have pics if you would like to see what your selling.

We didnt end up staying here. When we got to the room there was dog prints on comforter and horrible mold smell. I asked for a refund and left. I have not received refund yet.

Cracks and damage all over along with dirty stained sheets and greasy floors. Don’t get me started on the rude staff. Didn’t even have a hair dryer. The bathroom was decently clean at least. No bed bugs or roaches. I wouldn’t waste my money to stay here though. Terrible location hotel is facing the opposite way of the beach so even if you wanted to walk it’s confusing on which way to go.

Nothing

Plugs out of walk. TV did not work. Bathroom was not cleaned. Bed was broke and staff was no help in fixing any of it l had to. Clean the room myself. 😡

After a long drive to the hotel and seeing the pictures in Expedia , we were expecting a quiet clean refreshing room and environment to rest before our soccer tournament. wROnG! Dogs barking upstairs , broken appliances, neighbors loud outside dragging lawn chairs til 2am, restrooms reminded me of 80s old truck stop that smelled and more . Sheets had stains and I can go on and on . Needless to say, I checked out the following am and didn’t stay the second night . And did the hotel clerk have any empathy? NO! He just looked down and said the money would be put back in the card ! Expedia should also be held accountable for the false pictures on this profile !

We did not even check in & were refused a refund. Air conditioner in room was held up by a stick of wood. There was a person smoking Marijuana right outside a room door. We did not feel safe to stay there with our children. We paid through expedia so we're out the full price, not just a deposit

Very poor