WoodSpring Suites Washington DC Northeast Greenbelt

I paid for 2 nights checked in at 5 pm and was out by mid night.. sadly they couldn't refund me for the one day.. facility looks great from outside.. but rooms are no good.

Exceptional

Property was not available for call or in person, worst experience ever

Front desk staff super nice Old outdated /furniture , bed very uncomfortable, shower curtain stained. Need a update / renovation

Love it

The system was down so they were unable to check me in late at night. They could see m'y réservation but turned me away and said the number I provided online was 111+111+1111 and they couldn't get in touch with me. After my long all day drive I had to scurry and find another place late at night and pay double what this place was due to the time of night and being exhausted and tired with my family and pet. They simply said, "We are not renting rooms out to anyone tonight".

Pleasant

Bad

clearer rooms

The bed was extremely uncomfortable and had a plastic protector that crinkled anytime you moved. The shower looked brown and gross. The room had a weird smell as well.

Another good stay. Great rate. 3 out 5. 👍

Exceptional

Only got one tiny bar of soap. Only got one tiny tube of lotion. The shower leaked water all over the bathroom floor. I think there was water under the floor. I stayed on the bottom floor, and someone was going in and out of the back door all night long, slamming the door so I could not sleep. The mattress had a plastic cover that barely fit. The cover sheet kept coming off the plastic covering the mattress. Two tiny pillows. Not good. I think people were living in the hotel. Price not bad, but you get what you pay for.

The staff member that checked us in gave us a room that was not clean. Leftover food in the fridge, dirty towels, stains on the floors and body hair all throughout the toilet seat. There was also a roach on the room door. This place is run down, but you can still be run down and clean. Reached out to management, still no response and my stay was over 2wks ago.

Staff friendly. Rooms need better cleaning.

Very good

Location was perfect for what I needed to do The room I had was next to one of the exit doors that you could constantly hear slamming all throughout the day. The doors to the rooms themselves are very loud when being closed. Also, the light bulbs needed to be changed in the room so the only light I got was from the lamp and the bathroom

Nothing to like Overall, it was disgusting, dirty , staff was dirty and nasty and so unprofessional . The bed sheet were nasty, everything were ugly, smelly and nasty

The hotel smells like marijuana. I even could smell it inside my room.

Unfortunately, the stay was heavily affected by the sleeping conditions. The air conditioner was loud throughout the night, but the worst part was the cheap plastic mattress cover. It did not fit the bed properly, moved around and came loose while sleeping, and honestly felt like sleeping on a shower curtain. It made noise every time we moved and seriously limited our sleep. The common areas also needed more attention, with trash overflowing in places. There were people smoking cigarettes and marijuana outside near the designated smoking area, but that was mostly contained to that area. The room size, kitchenette, location, and free parking were all positives, but the uncomfortable bed setup, noisy AC, overflowing trash, and parking layout made the stay much less comfortable than it should have been.