Quality Inn Hampton - Newport News

Nothing special. Lobby didn't look to welcoming.

Staff was rude

We did not end up staying here. We were told we’d get a refund from a third party and have yet to get it. The bed lamp was completely broken and hanging with wires exposed. The entire room was filthy. The tub had pubic hair in it.

Thank you to the manager and staff.

Families Beware!!!

Dirtiest place we've ever been to. Couldn't stay at this place. If I could post these nasty pictures I would. I would recommend staying clear of this property.

Nothing It was completely dirty

They lie to people in web sites and actually it’s not true what they shows customer on web sites, bad maintain as well ,no lights, very disgusting bathrooms ,actually very disgusting, smelly.

Our non smoking rooms smelled like cigarettes weed. Staff also refused to give us clean towels as they insisted the one in our room were fresh, despite clearly being dirty. Would absolutely not recommend staying here.

Bad smell inside the room. Old TV , and equipment

I’m almost 60 years old and I have traveled for most of my life. I have been too many different places and stayed many different places and this by far was the worst experience that I’ve ever had from the outside to the inside it was so dirty. I just couldn’t believe it, and I reached out to Expedia to find out what my options were and by the time that I got through to Expedia and got down to the office to ask for a refund. I was told that I was past the 15 minutes that they give you to get a refund at that property so I’m beside myself on that and he was ready with that sign and it’s pretty big, but of course checking in. There were issues with the system so I wasn’t really looking for that sign, but definitely when I told him how dirty that the room was, and how dirty that it was outside in the stairwell and about all chaos going outside and that I wanted to refine he said oh you’re past the 15 minutes time limit and put the sign in my face so clearly this is an issue that they have because he was well prepared with a sign. I would never recommend anyone or their animal to stay in this hotel.

Room was not clean at all

Bad

Filthy

Location Room AC wasn't working good floors dirty and tub stopped up

Close to my destination and had a pool. Breakfast was decent. Bathroom needs upgrades, breakfast was limited.

Infested with spiders and the tub was absolutely horrible, with paint stains and whatever else.

Staff was friendly and helpful. Pool was great and water was cold.

I arrived with my family and hotel room was infested with flying bugs , dirty linen , nasty filthy restroom not too mention used linen and a crowd of what to appear drug addicts and prostitutes hanging around the hotel … I was sooo upset! Please DO NOT STAY AT THIS PROPERTY it needs to be CONDEMNED! and if using this app to reserve your stays with any hotel PLEASE PAY AT THE PROPERTY or YOU WILL NOT RECEIVE YOUR REFUND …

Cheap, convenient location to conference center Sign for continental breakfast says open till 10 am on Saturday and Sunday but they closed it at 9 am. Sign for pool says open at 9 am but they didn't open it until 11 am.