Hanoi La Palm Premier Hotel&Spa
About Hanoi La Palm Premier Hotel&Spa
At Hanoi La Palm Premier Hotel & Spa, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Car hire and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Hanoi.For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures.Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Hanoi La Palm Premier Hotel & Spa. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement.In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, bottled water and mini bar. Hanoi La Palm Premier Hotel & Spa offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Hanoi La Palm Premier Hotel & Spa, you can always indulge in a scrumptious meal on-site.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Hanoi La Palm Premier Hotel & Spa, guests with diverse dietary needs are accommodated by offering options like kosher among the different types of cuisine. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site shared kitchen available.At Hanoi La Palm Premier Hotel & Spa, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by paying a visit to massage, salon and spa for ultimate relaxation.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Cleanliness N/a
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Staff. Accomodating
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Great location in the Old Quarter but still quiet.
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The staff are outstanding. After moving the couch, there was old food.
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Location was good.
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Amazing staff and very accommodating, from the receptionist to the concierge and restaurant staff. The room is amazing, spacious, and clean. Had a very nice view as well. The location of the hotel is awesome. Many nearby stores are available. We enjoyed our stay! Thank you Hanoi La Palm Hotel!!! None
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After almost 10 days spent in different hotels in Hanoi, I can say that this was the cleanest of all. It doesn't smell like mold and very quiet. The staff was very kind to us and they even helped us with transportation to the airport at a much better price than on the app. I recommend staying here. Very close to all the tourist spots.
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The hotel is conveniently located near the lake and the weekend night market, with many popular restaurants, cafés, and souvenir shops within walking distance. The rooms were spacious compared to many other hotels in the area and provided a comfortable stay. The breakfast was fairly standard, not particularly memorable, but sufficient to start the day. Unfortunately, our experience with the laundry service was very disappointing. Our white clothing was washed together with other guests’ laundry, resulting in yellow discoloration and pen ink stains on several items. The staff attempted to rewash the clothes, but the stains remained. As a result, some of our dresses were permanently damaged and essentially ruined. The hotel did provide complimentary transportation to the airport as compensation, which we appreciated. However, the value of the damaged clothing far exceeded the cost of the airport transfer, so the compensation did not fully address the loss. While the location and accommodations were enjoyable, I would strongly advise against using the hotel’s laundry service based on our experience.
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Good stay, good breakfast None
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Quang very helpful
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I love Quang
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Quang verry good
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The staff was very helpful and catered to our need. location was amazing and many restaurants and markets could be found at walking distance. The room was spacious and cozy The wifi was not connecting at times. Other than that nothing to complain about.
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The staff were very nice and accomodating, the rooms were comfortable, the hotel was centrally located, very accessible to everything. None
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The staff were very nice and accomodating, the location was very accessible to the food, shopping, coffee shops, the room was comfortable. Highly recommended. None
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The service and behaviour Perfect
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We enjoyed the room since we were upgraded from family room to connecting room Value for money
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This hotel exceeded my expectations. The room was clean, spacious, and very comfortable. The staff were friendly and always ready to help with a smile. The location was perfect — close to restaurants, shopping, and attractions. Breakfast was delicious with many options to choose from. I had a relaxing and enjoyable stay, and I would definitely come back again. Highly recommended!
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Highly recommended
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The staff! They were welcoming and helpful. On our departure morning, Tiffany called our driver to ensure we were in the right place and to see his status. This was not only reassuring but exceptional service considering we do not book the activity through La Palm. I wouldn’t hesitate to stay here again because of the staff. Thank you! No complaints.
