Silk Castle Hotel & Spa
About Silk Castle Hotel & Spa
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Hanoi.Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar.Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Each morning at Silk Castle Hotel & Spa, a scrumptious, homemade breakfast kick-starts the day. Indulge in the numerous pursuits available at Silk Castle Hotel & Spa.Treat and spoil yourself by stopping at massage and spa for a memorable experience.
Amenities
- 24-hour front desk
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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The location was very convenient—it was close to the bus stop and within walking distance of the city center, making it easy to get around and explore. The bed was not very comfortable, and the sheets appeared to have some discoloration, which made them seem dirty. Because of this, I didn't feel comfortable sleeping directly on the bed—I ended up using the blanket to cover the mattress instead of using it to keep myself warm.
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Location. Heart of old quarters Rooms was smelly. It was newly painted. Lots of mosquitos
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Location Room was having bad smell, it was not clean as well.
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Friendly, helpful staff(
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Good
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Nothing Broken toilet, lots of mosquitoes
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I would like the property it looks cozy, has a good amenities, and is conveniently located near important places. The location was good, but on our second day, they only gave us one towel instead of 2, even though we were 2 guests.
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Location is good and convenient, Staffs are friendly. The breakfast is good and free . Ms Dzung is helpful and Leo as receptionist approachable.
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The property location was near to everything. Nothing
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The property room was extremely small. No window or natural light coming in. For the price mentioned it was definitely not feasible. The walls were extremely thin and the noise easily passed from the other rooms making it very disturbing.
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The room was fine on the second floor when I came back for my second day they upgraded me to the fifth floor in the room was even better. I like the location right in the middle of the old quarter. It was easy to find my way around and return to the hotel. The property has very good staff. Leo is such a hard worker, Chris was very helpful and be helpful and so friendly it was just my kind of place to stay.
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Chris good
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Only the location and helpful staff. There were mosquitoes flying inside our room with foul smell. Bulky and old furniture in the room.Water supply were interrupted early in the morning like 5 am. We checked out without showering on that day as we have to leave early to catch our flight.
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Great location Not so clean, kinda smelly, limited breakfast, uncomfortable bathroom
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The service is nice,very nice.The people is kindly,friendly, very attention. The breakfast is good. The price is reasonable.If I have chance come back, I will still choose here. Thanks
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The location is close to everything you need and close to all attractions Location
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Close to you want to see and do N/a
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The rooms were really small and bad odor from the bathroom would not stop.
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Chris Fantastic
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chris good
