Minerva Church Hotel

Lovely place with good helping staff

Excellent location near the church, with a recently renovated feel. The breakfast options were good, though the à la carte selections could be improved, as the dishes served didn’t quite match what was shown on the menu. James, the manager, was helpful and accommodating he assisted us in securing a reservation at Tam Vi and was willing to help with other arrangements upon request. The double bed made a creaking noise whenever my friend tossed and turned it might have been the mattress. The laundry bag wasn’t complimentary, but this wasn’t mentioned either in the room or during check-in. Where we come from, and in most European destinations, it’s usually provided for free. However, since we were rushing to the airport during checkout, James didn’t make a fuss when we explained that we weren’t aware so no charges were made to my card

Location was EXCELLENT. The Hotel was near to all key restaurant, cafes, attractions everything. Staff was sweet and helpful. I highly recommend. The breakfast can be improved.

Minerva church hotel was an absolutely perfect place to stay in Hanoi! It is located on a quieter street but still an easy walk to the weekend night market and the lake. Our room was very quiet. The staff were incredibly friendly and went above and beyond to ensure we had a great stay. They allowed for an 11pm check-in and arranged transport from the airport. They had helpful local recommendations and currency exchange. They also very kindly allowed us to store our luggage at the hotel on our last day in the city until we left at 7pm. Overall a fantastic stay and would do again!

Staff were so helpful and attentive- great job. Nothing comes to mind!

The bed was comfortable and the tub/ shower were wonderful. The location within the Old Quarter was very good. The staff were pleasant though they hovered. I liked that we were literally down the block from the Catholic Cathedral. You can hear the bells toll so that may bother some, but not me. 1- There is no outdoor space in which to sit. No balcony, the restaurant has no windows, there is no place in the front to sit. Rather claustrophobic. 2- The decor of the room was offputting. Bright orange wall color. Blue plastic on the walls. Sage green curtains. Beige/ black/ white striped cushions. Total mismatch. Also, only a stool to sit on. No chair or side table to look out the window. 3- Towels were thin- poor quality. 4- The frig on the floor was a bit of a challenge. 5- The b'fast was a big disappointment. Poor quality. Limited selection. Eggs can be ordered. So, I had meat, cheese, toast and an egg both days. Went across the street to get coffee as their coffee was not good. Cannot recommend and will not be returning.

Lovely room, looks recently modernized, clean & bright. Great breakfast selection, definitely one of the best we e had on our trip. All staff extremely friendly and helpful. Highly recommend staying here.

Yes, everything was perfect. The staff were exceptional. Nope

Nothing

More hooks in bath.

Beautiful hotel with great location. The staff were so helpful and really made a difference to our stay. Such great value

Staff was very friendly and accommodating for anything

Perfect location, great staff, clean and comfortable room. Good breakfast. I had wished for more windows (there was one in the bedroom but it didn’t provide a ton of light ) but it was fine. It’s super common in Hanoi for there to be few or no windows in rooms.

We had a great stay, very central, nice room, and helpful staff. Lisa at the front desk was very helpful with recommenda

I loved everything! Location is perfect right next to the church and the lake. Room was bigger than I expected and really comfortable. The staff is amazing, Lisa is extremely kind and efficient. We also got a massage and facial in the spa, and the service was amazing

Very nice location- walkable to most landmarks, cafe, eesraurants, shopping, spa None that I can think of

Excellent hotel within walking distance of the old town but without the noise and traffic of the old town. Very clean, with friendly and helpful staff, going out of their way to make the stay more pleasurable. Highly recommended

Location couldn't be better for exploring. Excellent restaurants and coffee on the same street. Staff was so kind! From morning greetings, to opening the door to managing our heavy stroller. Thanks for hosting us so well!

Charming spot in a great location in the old quarter, and incredibly friendly and helpful staff!

Location right in the middle of it all, walkable, great breakfast and wonderful staff!