Queen Kapiolani Hotel

Beautiful hotel in a perfect location. Staff was super helpful and friendly. The DECK restaurant and bar had great drinks and food, very convenient, with a beautiful view. Will definitely return.

The property was clean and comfortable. The only issue was after checkout we still had 3hrs before our transport back to the airport, you would think they would hold our luggage complimentary just as they did before check-in. However there was a charge to do the same thing after checkout that was free before check-in.

The bus stop is right in front of the hotel Nice pool and bar The staff are super friendly.

Rooms were clean, but very dated furniture. Shops in were constantly closed prior to posted closing time. Restaurant (the Deck) poolside had decent service. However, they didn’t serve poolside, you were required to go and order at the bar and wait. Thankfully, there’s plenty of restaurants And ABC stores within walking distance to accommodate snacks and food requirements. The pool area was decent with nice loungers. If you’re looking for luxury, not your cup of tea. If you plan to be at Waikīkī beach most of the day and outdoors. This could be a good option for a reasonable price. Note. They are located at the end of main Waikīkī.

Great place! Beautiful view! Location

The hotel is nice. It’s in a great location and it’s more quiet than other areas of Waikiki. Beautiful views and the staff were especially welcoming and nice. I’d definitely plan on staying again.

The ocean view is very nice!

Great hotel to stay in very close to the beach and walking distance to everything. Will be staying here again!!

I did not like when we got there they immediately wanted to upgrade to a better room but upon purchasing this room I had already ordered the room but when I got there it was not the room that I wanted that I thought I was selecting that was a bummer had to pay an upcharge they told me I will get this room with these amenities and that was not the room when I got there also staff was not great at we had hurricane Lala they were not helpful as we are tourists and have not been in this situation or not helpful at all

Great location and comfortable.

We always love staying at this hotel. I can’t wait to visit again.

All good!

I thought the hotel staff was incredibly friendly and helpful. The location was amazing just a block from the beach and a ton of restaurants, also just a 10 min walk to the main food area in Waikiki. I love the unlimited beach towels. Also, the deck rooftop was great to have in the hotel to grab a happy hour drink. The only issue I had was compared to the luxurious lobby, the room seemed very outdated like it didn’t match the hotel, almost like a motel room with the cheap AC unit and very old bathroom in need of a remodel. But couldn’t really complain for price and location.

Great pool, restaurant is nice to have on site and the coffee shop was lovely. The surf shop was handy but could use a more updated gift shop and ice cream shop .Having water and ice machine on each floor was really nice! Overall, would stay again!

Morning front desk staff were very rude

The view and location were unbelievable. The extra features, like robes, free water bottles and sandles, access to beach gear, etc., made it even better.

Pleasant

Good: the views regardless of the room you pay, you’ll still see a good shot of the ocean. The view of Diamondhead from the 3rd floor Pool/Bar area is amazing. Needs work: the rooms are a little dated, the pool is on the smaller side and there is no hot tub. Valet parking was nice but very limited. Overall a 3.5.

Very good

The water dispenser was very convenient and helpful! Our room was clean, but unfortunately, the inside of the microwave had food residue from a previous guest that had clearly not been cleaned. It was unpleasant and made me feel uncomfortable using the microwave. Please make sure the inside of the microwave is checked and cleaned between guests.