Motel 6 Hot Springs, AR

I have stayed here many times very convenient

The property was maintained well, pool was clean, there are nice views of the lake and is tucked away just off the road in a quiet neighborhood. Employees were cheerful and helpful. I would recommend. Good value for the price.

I was good service There isn't anything to say about it

Everything

Great location Convince

Cons were holes in wall in the bathroom and not clean bedding

Nothing The subfloor was unsafe The sheets had holes The smell in the room was horrible Shower wouldn’t get hot Wasn’t worth $125 for a night

Not far from town. Air conditioner in the room worked well though. Not very clean, windows in room had no way to lock them, small pool and it was dirty, no breakfast.

The lady at the front desk was very cordial. The room, however, was in desperate need of a makeover. There were stains on the sheets and cigarette burns on the bed cover. Walls were damaged. It’s not a bad place but it needs help.

Everything was nice. Wish it had ice and breakfast and coffee in room.

Exceptional

I arrivede wioth my 3 children after a 5 hour drrive. TRhe room was dirty and smelled of cigtgerett5e smoke. There was a no smoking sign on the door but there were ashtrays in the room. The pool was not operatable, which i had asked when I called the day before and was told it was. They had no idea when it would be. I hve callede several times to get my refund for the other 3 days and can not get any assistance. Its a shame that the motel is ran down and dirty. Its in a beautiful area and could hgave so much potintal. There were 2 reservations made for the same days and time as a mistake in booking. When I give my reservation numbere they tell me it cant be found. I have called 2/3 times to fix theis and no reply yet. I would appreciate this matter to be taken care of immediately.

Beds were clean is the positive.

It was a pleasant place, not rowdy and family oriented.

Nothing Room was dirty and staff at front desk was rude. Beds are terrible.

Floor in room has some white wax stain. One towel was on the bathroom floor when we arrived. We were put into building C and it didnt feel as safe. Towels and bedsheet doesnt feel fresh. The only thing I like is the balcony. Ice machine in every building is out of order.

Disappointing

The response we received was incredibly disappointing. The front desk employee showed very little empathy or concern and offered minimal acknowledgment of the situation. Rather than addressing the issue or offering any form of assistance, the employee immediately shifted the blame to a manager, stating they were unavailable. We never even asked to speak with a manager, we simply wanted the hotel to take the report seriously and respond appropriately. Beyond that, the overall condition of the hotel left much to be desired. The room did not feel clean, the hotel itself had an unpleasant odor, and the air conditioning unit was extremely loud, clunky, and disruptive throughout the night. When paying for a hotel room, guests should reasonably expect a clean, safe, and comfortable place to stay, along with staff who handle serious concerns professionally. Unfortunately, this experience fell well short of those expectations. I would not recommend staying here, especially considering the price

Very good

I liked that it had an accessible bathroom. As soon as we stepped into our room, I noticed it didn't look anything like the pictures that were posted online. It smelled musty..like old wet clothes...it wasn't very clean. There was trash left behind, even animal food stuck in the frame of the sliding door to the balcony.