Holiday Inn Express St Paul S - Inver Grove Hgts by IHG

It was okay

Breakfast was supposed to be open at 7am… staff didn’t show so no breakfast at 7am… no option to rent a movie on the television but you also couldn’t hook up a laptop with HDMI to play a movie. Little to no hot water for a shower… in the pictures there is a picture of a hot tub. However, no hot tub only a pool.

We didn't get breakfast this time we didn't use the workout facility cuz we don't work out laugh out loud.

I like holidays they’re competitively priced, the rooms are comfortable, there’s lots of parking and the breakfast is good Nothing really

We had a nice 2 night stay there.

Staff were AMAZING and receptive.

Manager was extremely nice

Nice location, nice staff, nice breakfast

The staff at this hotel, from front desk, breakfast room, and housekeeping, are a breath of fresh air. Top notch! Shout out to Kendall at the front desk for going above and beyond. The level of customer service at this location is hard to find these days. While the hotel itself is somewhat dated, everything was clean and comfortable. I’d totally recommend to anyone traveling in the South St. Paul area!

Always a friendly, safe, clean, and comfortable environment. The woman who works breakfast on weekends gets a huge shoutout for overseeing the best hotel breakfast in the area! Highly recommend.

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Front desk staff was very personable and went out of their way to check us in and greeted us each time we were coming and going. We stayed three nights and the breakfasts main items changed each day. Breakfast staff were cheerful and exceptionally helpful.

It was good stay

Very nice staff, clean hotel, bed and pillows nice. Very convenient for food options

Clean room great stff

Exceptional

Hearty breakfast. Helpful and friendly staff. Location close to freeways, restaurants, gas, etc.

Superb

I called front desk, and explained to him. He said he would go check it out. Then i hear the noise again it was worse i got scared i thought people upstairs were mad that u complained. I then call the gentleman at the front desk again and told him i am from room 201.. he was like “ okkk how can i help you with absolutely cranky and annoyed mood”!!! and was asking him were people upstairs mad at me because the noise got worse. And I told him i couldn’t sleep because ir was loud. The hotel staff responded “there is no one running up there” I said: “i heard it i have video record” and would you come in here and listen to it”? Hotel staff; No..!! and then said what do you want me to do?? this is hotel people will run amd people will walk..!! i then asked him what if you do if you were me he said; i would put the fan on..!!!!!!!! so i wouldn’t hear the noise from upstairs!!! (i was in shocked..!! the way he responsed i was there alone and i am woman i didn’t feel safe overall) I m just a bit surprised IHG hires this staff. I truly believe and trust this brand IHG. But from that experience I dont knownwhat to expect anymore.

Breakfast was cold staff was ok when we checked in they gave us a room that was all ready in use