Pera Palace Hotel

Great location, service, comfort, cleanliness, decoration and value.

Charming older hotel. Close to Istlilkal street and not too far from old city attractions. Good breakfast with loads of options. Especially like the cooked to order eggs, especially the Turkish scrambled eggs, and the cherry juice. The bathroom tub/shower was difficult to navigate. Hard to use the sprayer and to get in and out of tub. Room comfort level not quite 5 stars, more like 4 stars.

Awesome historical place. And very good vibe of old palace

Staff amazing. Lady at reception ( I think Esma was her name was fantastic)

Wonderful

Magical: very old-school Istanbul, classy, authentic, elegant. Everything was excellent.

Place was nice Said the bar was open until 2am but when we went there it was closed at 1:30am. Not a good look when we were rushing to get there for the experience and before it closed

It’s a nice historical hotel. Location is very nice and close to everything. Nothing

The location is in Pera, just a few minutes from the Istiklal street and Galata tower. The hotel is historic, beautifully decorated late 19th C and recently completely refurbished in an elegant style. Nothing to complain about.

Our AC didn’t turn on; when we complained, it was speedily repaired, but then it wouldn’t turn off (would spontaneously turn on again). Also there was a v loud wedding directly under our room until midnight one night, but staff were responsive and helpful.

Historical hotel. Beautiful lobby and floors. Luxurious Nothing

Staff. Wedding party kept me awake until midnight. Not acceptable in a hotel this expensive. Wifi kept kicking out. Breakfast was very overpriced.

Loved the history and the feel of this classic hotel. The staff was wonderful. We had an amazing corner room looking over the Golden Horn. I was underwhelmed by the breakfast. Wasn’t bad, just wasn’t great. Otherwise we loved everything about our stay.

The tub didn't drain. They send someone up twice to fix but it never worked.

After paying a good amount got the room they did not include breakfast unless it was paid for which I felt was quite cheap for a hotel of that standard , most hotels in Turkey come with a breakfast included

Enjoyable stay at this historical hotel. Loved the possibility to check historical rooms, ride the oldest electrified lift in Turkey, and how the whole atmosphere and decor of the hotel harkened back to the old times, before the WWII. Staff was super-professional, gentle, and welcoming. The quality and attention of how we were served was really something out of a movie. Special thanks to (in no particular order) Kemal, Rachel, Enes and Selim. Sorry if I missed anybody but these were the ones we dealt with the most. Breakfast was good but not exceptional. Good variety, but normal choice for a 5 stars hotel. Room was beautifully decorated, with decent space, a beautiful bathroom, and a nice view on the streets of the neighborhood. From the third floor, it was decently quiet at night but if you are a light sleeper the noise from the street will wake you up sometimes. Location is otherwise great, right in the middle of a lively quarter, with metro and funicolar stops 5 minutes away by foot. The spa area was well-kept, great sauna facilities, but the pool seemed neglected. The water was nearly cold and the jacuzzi did not work. Coffee at breakfast was just ok. It would be great for an hotel of this grade to have proper quality coffee, perhaps offering Turkish coffee on demand. While the restaurant was awesomely decorated, it was often busy with events while we were there and we couldn't enjoy it. Not the hotel's fault but be warned that this hotel is popular and hosts often events closed to the main public.

The room was very spacious, quiet and comfortable. The cleaning lady was so friendly. The WiFi is unstable and the coffee and tea supplies in the room were never re-stocked unless we asked. Honestly, I’m not sure this hotel is worth the price.

The location is great if you are here for leisure. Just walking around in any of the common areas gives a feeling that your stay is an occasion, a joyful experience and you can't help but want to take your time to explore everything the hotel has to offer. The room itself isn't the biggest, but absolutely sufficient. Staff are very accommodating and almost all of them fluent in English. Breakfast was very fresh and delicious. I would definitely recommend visiting Istanbul and Pera Palace above any other hotel! The mattress was too soft for my liking while the pillows too firm.

Views, staff, room lovely, old school feel. Up a big hill for walking, doable but after a long day out could be challenging.

Wow! What a wonderfully historic place to stay in Istanbul. Where so many famous people stayed who arrived in the old city by Orient Express. This hotel is classy in the extreme. Our room had a small balcony overlooking the Golden Horn with spectacular evening views of the city all lit up. The library, the bar, the drawing room and the dining room - all beautifully and tastefully decorated and presented. It was a pleasure to stay here, with the attentive staff, and superb breakfast. Only five minutes walk from the metro, with buses stopping two minutes from the hotel, getting to the old city is very easy. Only one gripe! The wifi reception in our room was quite poor. We were on the 6th floor so I don't know if its the same in all rooms but it does need to be sorted out I would say, as excellent wifi is pretty much expected today.