Holiday Inn Express & Suites Jersey City North - Hoboken by IHG

Location leaves a lot to be desired but the hotel itself was great.

Great place to stay. Very friendly. Decent breakfast!

Our family of five was in one room but we had to repeatedly ask for five towels every day. Front desk staff members weren’t as helpful as they could have been, nor as friendly.

Superb

Exceptional

Great breakfast, easy to park, easy to find and short drive to Manhattan or train station. Needed extra pillows and blankets for the sofa bed and nightshift worker wasn't very helpful, no pillows and only a sheet and blanket was given. Which I paid for 2 guests to use the sofa bed. Should've had no issues.

Everyone Nothing

Clean and comfortable beds. It's next to highway but we barely heard anything and we can sleep well Nothing

This was not allowed when we checked into this location! My only option was to give them a CC with my name on it or my husband would have to come in and all information would have to be changed into to his name. The employee made it clear how inconvenient it was for him to change everything. When I asked for the extra bedding and towels he failed to give it all to me. Had to make an extra trip to the front desk for the sheets, only received one and again acted annoyed that I asked for the other one!

. Tony the kid at front desk is very helpful and sweet. Sunny the supervisor, needs a refresher course in customer service. She is presumptuous, arrogant and very rude

Passable

Good for the price

We love this place to live.

Exceptional

Very noisy had people fighting and yelling in halls. Would stay there again.

It was a great surrounding environment and not too far from New York City. A good middle ground for accessing the city without being directly there.

Courteous professional staff.

Exceptional

Stay was very nice. Breakfast options are very good. Staffs are very kind. Had a pleasant experience The area in which the property located is not that great in terms of traffic. Getting in and out of the property takes more time in the traffic

I paid $1118.31 for a 3 day stay. The room was crap, the pull out sofa beds mattress springs were sticking out. There was no coffee maker/coffee and tea in the room. The safe was locked, I asked the hotel staff to open it so I can put my belongings and the Indian staff member did not help or open the safe. There was no complimentary water in the room. Basically the hotel is run by very cheap management to over charge customers and not provide good service or value for your buck