Mamilla view URBAN - Boutique hotel

מיקום מעולה זמינות גבוהה בווצאפ וטלפון נהננו מאוד תודה!

The room on the first floor can be a little noisy during the night because of the nearby main street. Other than that, the stay was fantastic and highly recommended!

We also loved the breakfast, which was served at a lovely local café. There were plenty of fresh and delicious options to choose from each morning, and it was a great way to start the day. Thank you for making our trip so enjoyable. We would happily stay here again!

השירות היה ממש כייף וזמין היינו שב. זוג ותינוק המקום היה מותאם פרפקט לציבור שומר שבת עלה עוד קצת עבור הארכת הצ'ק אאוט עד שעתיים אחרי מוצ"ש שווה ממש! מומלץ בחום. המכונת קוביות קרח הפינת קפה המגוון הנגישות למרכז העיר ועוד

היה מאוד נחמד. חדר קטן בל מסודר עם כל מה שצריך.

overall very nice setting in a good area. Staff and manager extremely polite and helpful. Had a very pleasant stay.

The stay was 10/10 always the service was 10/10 the rooms were 10/10 and ofc 10/10 location will be coming back

clean , great location superb staff responding

Great location Value for money.. bed to sleep with no other facilities…

Clean, well appointed, perfect location, helpful staff, great WiFi.

Nothing

The room smells badly and the bedsheets were not ironed. No elevator to move up the luggage so we had to carry up using the stairs. I entered the room with my family and my small daughter started crying as she was scared where we were. I had to cancel the reservation and the owner promised to refund the payment. So I had to find another hotel with much hogher prices due to short notice. Eventually the owner of this hotel refused to return the money.

This hotel has no on-site staff, which already makes guest support extremely limited. More concerning, however, was the hotel’s complete lack of flexibility or empathy during a period of heightened conflict in Israel. While I did book a non-refundable room, my flight to Israel was canceled due to escalating geopolitical tensions involving the United States and Iran, making travel impossible. I immediately contacted the hotel to explain the situation and requested either a refund or, at minimum, a credit that could be applied to a rescheduled stay in March. Despite the extraordinary circumstances — entirely outside of my control — the hotel refused any accommodation and charged the full amount. No flexibility, no goodwill, and no customer-focused solution were offered. This reflects extremely poor customer service, especially during uncertain and sensitive times. I would not recommend staying here. This hotel has no on-site staff, which already makes guest support extremely limited. More concerning, however, was the hotel’s complete lack of flexibility or empathy during a period of heightened conflict in Israel. While I did book a non-refundable room, my flight to Israel was canceled due to escalating geopolitical tensions involving the United States and Iran, making travel impossible. I immediately contacted the hotel to explain the situation and requested either a refund or, at minimum, a credit that could be applied to a rescheduled stay in March. Despite the extraordinary circumstances — entirely outside of my control — the hotel refused any accommodation and charged the full amount. No flexibility, no goodwill, and no customer-focused solution were offered. This reflects extremely poor customer service, especially during uncertain and sensitive times. I would not recommend staying here.

The rooms were very clean and modern. Hotel provided any necessities we needed. Convenient for Shabbat . Amazing location. Helpful staff. Nothing

Great location and clean

it was great

Location! Location! Location! And Joseph!!! The room was clean and comfortable, the service was wonderful- had everything we needed and much more. Our room was ready with a nice warm temperature, it was wonderful to get in after walking in the cold weather. We had water, bottle of wine, chocolates, coffee, tea (also at the lobby), the room was clean. Couldn’t ask for more. It didn’t bother us but if you are a senior or have issues with stairs- the entrance to the hotel has no elevator and it’s not easy if you have a large suitcase. We didn’t have any issues but something to consider.

Perfect location , modern, comfortable bed, clean, complimentary robes Stairs were required for portion of room access

Best location, beautiful causey room, welcoming and must helpful assistant by Joseph throughout the entire process - from reservation to checkout

Our room was a corner room so not much view from the windows. Other than that, nothing