Hashinoya Annex Ransui

The ryoken staff were extremely welcoming, the room was immaculate, the food was Michelin Star quality, and the atmosphere was serene and surreal. I would recommend this stay to anyone looking for a truly traditional ryoken experience. Oh and the onsen was amazing. I don't have any reference for what other onsens are like but for a first experience I feel I've most likely been spoiled in regards to other lesser onsen.

Very nice and quiet location . People are very friendly. Service is excellent. Food is absolutely outstanding. Slightly old, but depending on your standards.

Service is excellent It was disappointing that the private onsen we paid extra for turned out to be in an indoor enclosed room instead of an outdoor one. The experience is suffocating and unpleasant.

Wonderful place to relax and enjoy a ryokan experience. Pretty garden next to the waterfall. 2 onsens with both the local "gold" and "silver" water. Very comfortable futons. Meals were tremendous! with Kobe beef and local seafood. Staff is attentive and helpful, but not intrusive. They were welcoming to foreign guests.

Great quiet place I got a mosquito bite

The overall traditional experience, but I have to mention as the biggest highlight the dinner and breakfast also in the local style. It was delicious and served piece by piece directly to our room. And there's also a private onsen which we got to enjoy together ?

We truly had a wonderful stay here. The staff were incredibly accommodating and they were able to prepare completely vegetarian meals for me, which were excellent. My friend, who had the regular meals, said the dinner was the best meal he ever had! It's nestled away outside the town center which provided a really peaceful atmosphere. It's worth the uphill walk to get there. You can fall asleep to the sounds of flowing water from the nearby stream. The bathing facilities were small but excellent. It's a small ryokan so there aren't many guests using the facilities at any given time. I had the baths to myself all morning. Definitely recommended! Staying here was a highlight of our trip. The uphill walk to get there with our particularly heavy luggage was not fun but it was worth it, especially with the empty onsen waiting for us upon our arrival.

The staff were wonderful and so helpful; and the meals (both dinner and breakfast were excellent. We also enjoyed the hot springs! I can't think of anything!

Was a very beautiful and old Japanese style property, with a beautiful garden and a traditional room. The Japanese kaiseki meal was excellent, the staff were excellent and the outdoor pool was very nice. There was no heat in the toilet or shower, though they did provide a portable heater for shower, but toilet area was cold. If you are not used to sleeping on a tatami, or have mobility issues, you might have trouble with the sleeping arrangement. We were comfortable enough.

The food was excellent and service from the staff was very attentive and kind. The hot spring was really peaceful and tranquil.

The room was great with a nice garden view especially in autumn. The meals and the staff are great with details as well as quality. The bath is kind of small and since it's in a corner, coming via car may be anxiety inducing for inexperienced drivers.

Lovely little hotel in Arima onsen. We chose the hotel because of the view from the room, and it did not disappoint. The fall foliage view from the room was breathtaking. The food was also great, both dinner and breakfast. The staffs were also incredibly nice and helpful. Since it's a small hotel, they treated us with great care and attention. The hotel is quite small, so it lacks the facilities of big hotels. The onsen area is also small. Not really an issue if you enjoy the peace and quite.

The staff was absolutely amazing! Loved everything about it! It was so clean and beautiful, and 100% authentic. Food was amazing and the onsen was lovely. Everything was perfect.

The inn was very well kept and maintained. Although the inn itself is on the older side, the furniture and decor is very traditional and is cared after. The inn is very cozy and comfortable, along with the onsen being in incredible shape. This is a very nice stay for a night as the onsen is essentially private with very few other guests sharing at once. The dinner and breakfast service was incredible. With a traditional japanese breakfast and dinner, we were very well taken care of in terms of food. Sleeping arrangements were excellent as well, with service to lay down and put away the futons. Staff was beyond excellent and although we did not speak a lot of japanese, they still understood us and provided excellent service. In addition to our stay, we forgot some clothes in the closet and the inn offered to send them back to us before we leave japan. Excellent service. Some of the furniture and carpet, although well maintained, can tell that it is getting up there in terms of age. Cracks in the leather in the couches as well as stains due to the age of the carpet can be seen. Aside from these two things, everything else was excellent.

This was a taste of old school japanese luxury. We were treated like royalty and the food was amazing. I never expected to have a multi course tasting menu served to us privately in our room. Same for breakfast. The staff were excellent and picked us up and dropped us off at the station. Great place. The onsen kept changing from male to female as one side was nicer than the other. Missus missed out.... but that was minor compared to experience

My stay was exceptional, with luxurious amenities, a serene onsen, and a kaiseki meal that was an unforgettable culinary journey. The kaiseki dinner was the highlight, with each dish masterfully crafted to showcase seasonal ingredients. The outdoor onsen was also a wonderful experience, especially in the cool evening air. The location was peaceful and scenic, perfect for a relaxing stay. The onsen could have been better equipped with basic amenities like lotion and hairdryers, which were missing. Also, the entrance to the parking lot was quite narrow and tricky to navigate.

A very authentic hotel in a quiet location where it is nice to hear the sound of the water in the river. One feels truly somewhere far away from the city in solitude with nature. Unfortunately, there was an incident - we ordered additional massage services and the hotel representative we contacted quoted a different price to what we paid in the end when we checked out. We tried to explain this to the accountant at the reception, but she did not try to get into the situation and unconditionally to all our claims answered simply “no”. This, of course, spoiled the overall impression of this place, because the hotel is not cheap and would like not such an attitude. The staff should definitely have good electronic translators or basic knowledge of English.

Very cozy little Ryokan in the mountains. The room had a lovely garden view. Luckily we were the only ones in the ryokan, so we could use the onsen - we have tattoos and the onsen is not private :-) The food was delicious and served in the room, and the staff was super kind.

Very nice location. Really nice Onsen hot springs. The room was big. private bathroom was perfect. Kaiseki dinner excellent. Service was great. Only concern the futon not as cushioned as I would have liked. No dislikes

Not Close to the Station, but the owner picked us up at the station when we arrived and bring us back there when we left. Excellent dinner and breakfast. Very nice onsen on site.