Members-only rates
4.5 / 5 Excellent

Shangri-La Kuala Lumpur

Shangri-La Kuala Lumpur
Shangri-La Kuala Lumpur – Kuala Lumpur, IA
Shangri-La Kuala Lumpur – Kuala Lumpur, IA
Check in 2:00 PM
Check out 12:00 PM

About Shangri-La Kuala Lumpur

Shangri-La Hotel Kuala Lumpur offers accommodation in the city centre, just a 5-minute walk to KL Tower and Petronas Twin Towers. It features an outdoor swimming pool and guests can enjoy meals 6 of the property's in-house restaurants or have a drink at the bar. Free WiFi is available throughout the property. Kuala Lumpur Shangri-La is a 45-minute drive from Kuala Lumpur International Airport. KL Sentral Station is a 20-minute drive from the hotel. Airport transfers are available at additional charges. Stylishly decorated, the luxurious guestrooms at Shangri-La Kuala Lumpur present large clear windows with beautiful city views. Each is equipped with a flat-screen TV, a minibar and tea/coffee making facilities. Toiletries and bathrobes are provided in the spacious en suite bathroom. Guests can approach the 24-hour front desk for currency exchange, tour arrangements and laundry services. Daily workouts can be maintained at the fitness centre. Alternatively, guests can relax in the hot tub, sauna and steam room or enjoy a massage. The hotel’s 6 on-site restaurants serve a variety of Japanese, French, Cantonese, Western, local and international cuisines. Drinks are available at the Poolside Terrace and Arthur's Bar and Grill. Afternoon tea is served at Lobby Lounge.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Multilingual staff
  • Full kitchen / kitchenette
  • In-room refrigerator
  • Pool
  • Spa / sauna
  • Family friendly
  • Wheelchair accessible
  • Public transit access
  • Airport shuttle
  • Smoke-free property
  • Air conditioning

Reviews

4.5 / 5
Excellent 1834 reviews
  • Engine customer Jul 2026

    Excellent services. It would be nice to have a free shuttle to and from the hotel to the airport.

  • Engine customer Jul 2026

    Staff were amazing

  • Engine customer Jul 2026

    Breakfast Poor service in lobby and bar. Pool and spa in need of renovation Everything a bit tired

  • Engine customer Jul 2026

    Everything was great however I have not tried the restaurant or the pool Nothing really

  • Engine customer Jul 2026

    Service is top notch. Room is old and small.

  • Engine customer Jul 2026

    While staff at breakfast place are very friendly and attentive, it was virtually impossible to get the attention of the staff manning the lobby lounge, despite only few guests and 3 staff, they seemed not to pay attention to any customers. Interestingly i have felt the very same last time i stayed here (recently).

  • Engine customer Jun 2026

    Nicely maintained

  • Engine customer Jun 2026

    Amenities and breakfast

  • Engine customer Jun 2026

    Staff , cleanses , facilities Noting

  • Engine customer Jun 2026

    Literally Every thing! Friendly staff, Excellent hosting and exceptional services! .

  • Engine customer Jun 2026

    The staff are varying

  • Engine customer Jun 2026

    Staff , room very clean Nothing

  • Engine customer Jun 2026

    Central location

  • Engine customer Jun 2026

    The room, location & Breakfast were excellent. Check out was 12:00 PM but they extended upto 2 PM. Then I left my baggage a storage room. My flight was at 2:00 AM . After coming back from a shopping, they had extended the service for a fresh up at level 2. All facilities for a bath and changing the dress was there. Nothing

  • Engine customer May 2026

    Everything it was a lovely property with fabulous staff Nothing

  • Engine customer May 2026

    Everything was exceptional from service to facilities Nothing

  • Engine customer May 2026

    Everything was amazing: from service, to location and room. I really enjoyed my stay and will highly suggest this hotel for your next stay to KL. Everything is high standard!

  • Engine customer May 2026

    Every thing None

  • Engine customer May 2026

    None

  • Engine customer May 2026

    Stayed at the Horizon Club. Everything was perfect. Afternoon tea, evening cocktail was nice with variety of food and the menu changed everyday. Staff was great especially Rey and Hana. Had breakfast at Lemon Garden and the food choices were excellent. Room was spacious and well maintained the shower cubicle is small. At the swimming pool some female guest went into the pool without proper swimming attire

Frequently asked questions about Shangri-La Kuala Lumpur

Does Shangri-La Kuala Lumpur have free Wi-Fi?
Yes, Shangri-La Kuala Lumpur offers free Wi-Fi for all guests.
Does Shangri-La Kuala Lumpur offer parking?
Yes, Shangri-La Kuala Lumpur offers free parking on-site.
Does Shangri-La Kuala Lumpur have meeting spaces, conference centers, or conference rooms?
Yes. Shangri-La Kuala Lumpur offers meeting spaces, a conference center, and dedicated conference rooms, making it well-suited for corporate events, team offsites, and group meetings. Banquet and reception facilities are also available.
Does Shangri-La Kuala Lumpur have a fitness center?
Yes, Shangri-La Kuala Lumpur features an on-site fitness center for guests. Additional wellness amenities include spa, sauna, pool.
Where is Shangri-La Kuala Lumpur located, and how walkable is the area?
Shangri-La Kuala Lumpur is located at 11 Jalan Sultan Ismail, Kuala Lumpur, IA 50250. With a Walk Score of 97, the area is rated Walker's Paradise. Most daily errands can be done on foot — ideal for travelers without a car.

Why no public rates?

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