Shangri-La Kuala Lumpur
About Shangri-La Kuala Lumpur
Shangri-La Hotel Kuala Lumpur offers accommodation in the city centre, just a 5-minute walk to KL Tower and Petronas Twin Towers. It features an outdoor swimming pool and guests can enjoy meals 6 of the property's in-house restaurants or have a drink at the bar. Free WiFi is available throughout the property. Kuala Lumpur Shangri-La is a 45-minute drive from Kuala Lumpur International Airport. KL Sentral Station is a 20-minute drive from the hotel. Airport transfers are available at additional charges. Stylishly decorated, the luxurious guestrooms at Shangri-La Kuala Lumpur present large clear windows with beautiful city views. Each is equipped with a flat-screen TV, a minibar and tea/coffee making facilities. Toiletries and bathrobes are provided in the spacious en suite bathroom. Guests can approach the 24-hour front desk for currency exchange, tour arrangements and laundry services. Daily workouts can be maintained at the fitness centre. Alternatively, guests can relax in the hot tub, sauna and steam room or enjoy a massage. The hotel’s 6 on-site restaurants serve a variety of Japanese, French, Cantonese, Western, local and international cuisines. Drinks are available at the Poolside Terrace and Arthur's Bar and Grill. Afternoon tea is served at Lobby Lounge.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
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Everything it was a lovely property with fabulous staff Nothing
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Everything was exceptional from service to facilities Nothing
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Everything was amazing: from service, to location and room. I really enjoyed my stay and will highly suggest this hotel for your next stay to KL. Everything is high standard!
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Every thing None
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None
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Stayed at the Horizon Club. Everything was perfect. Afternoon tea, evening cocktail was nice with variety of food and the menu changed everyday. Staff was great especially Rey and Hana. Had breakfast at Lemon Garden and the food choices were excellent. Room was spacious and well maintained the shower cubicle is small. At the swimming pool some female guest went into the pool without proper swimming attire
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No complaints Nothing bad
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Great hotel, very clean and comfortable. Would recommend.
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Everything specially the kindness of personal
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Everything. So luxurious and elegant.
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Super clean, great staff!
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Loby Bar staff and coctails was terrible
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We booked a suite, the second time in 3 months. It was great yet again. There was some difficulty in getting a 'rollaway bed' provided for our son this time (the suite only has twin beds OR a double bed). There's plenty of room for the rollaway in the suite living room, but our request kept being rejected. Finally we contacted a manager and he approved it. it's a weird attitude though, because we could easily book a rollaway bed for the smaller room options in the hotel. Why reject a rollaway bed for the larger suites? We were happy to pay for it! On checkout day we slept late and came down to the Horizon Lounge for breakfast at 11am. I knew that formal breakfast would be over by then, but there are usually small buffet dishes there round the clock. But, we found out there was to be no food in the lounge until about 2pm. We then went down to the Lemongrass Restaurant to find some food. Nope - no food until lunchtime. OK, in that case we headed for the 'coffee shop' beside the garden - only to find it closed. So we were in a 5 star hotel, in the late morning, and not a morsel of food to be had! We finally discovered that the small rear end of the lounge had some food - a minimal lunch menu, and the 'snack' section is (again) only available from 2pm! Come on Shangrila! This is not fit for a 5 star hotel in Asia's food capital. At least keep the coffee shop open until 2PM if you aren't serving anywhere else!
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Highly recommended
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The room was fantastic! It was plenty big for one person. The location was great and only 10 minutes walking distance to KLCC and 15 mintues to other places too. The Breakfast had everything and more someone could ask for. All sorts of cuisines - Malay, Chinese, Japanese, Western and of course desert.
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Pool was outdated and felt dirty
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The property is very old, there was a smell in the room. Breakfast is average. I wouldn’t stay there again
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nice location Breakfast quality dropped, comparing with Concord, not showing it’s better
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Location was very good, staff was helpful, room was clean
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