Toyoko Inn Kyoto Nijojo Minami

Rooms were clean, staff was helpful.

Great breakfast, we look forward to it every morning. They also provide free tea and coffee for almost the entire day. All of the basic things that we needed were already provided. Guests can leave luggages early in the lobby before checking. Extra toiletries and instant tea were available in the lobby and guests can take as much as they need. When it rained, they lent umbrellas for free at the lobby. This hotel made me realize the superiority of business hotels in japan for travelers. The location is near to Nijo castle but far away from other tourist attractions so the commute is difficult if you have kids.

Breakfast was kind of meh, but it’s free.

This hotel is easy to get to. Only 1 bus ride from Kyoto station. There are 2 convince stores located nearby. The check in/out procedures were very easy. I like that they have lockers where the luggage can be stored before check in. The rooms were comfortable with the necessary amenities.

Bed was too hard/firm

The room is super cozy and clean and I definitely recommend this place, not far from Nijo Castle and it's less than 10 minutes to the city center by subway

The room was clean, spacious, and comfortable. Breakfast was delicious and the staff were very helpful if we had any questions or concerns.

Clean, friendly staff. Easy to store luggage before or after check out. Steps to 7/11 and Lawson. The family room was large with 4 twins, 2 bathrooms, a walk in closet and small couch area. 10 mins walk to Nijo Castle. 15 mins walk to Pokemon center and Nishiki Market. The beds were extremely firm and uncomfortable. The included breakfast was not to our taste.

Rooms are a bit small, hardly enough space for 3 large luggages.

None

Very clean and comfortable, kind staff, delicious breakfast, good location close to bus stop, castle etc and convenience stores around.

Breakfast was good, walking distance to the bus stops!! Room does have a space to move around. Loved it …

Mattress was pretty hard and uncomfortable. Improved by folding comforter and sleeping on top of it with extra blanket from front desk. This was not the only hard mattress I encountered traveling through Tokyo and Kyoto, but it makes it uncomfortable to sleep on your side.

The room is very comfortable. Staff is nice and very helpful. They help me forward my luggage to my next hotel. There's lockers to drop luggage before chek in, which is convenient as I arrived early in Kyoto, so I could enjoy the city freely until check in. The hotel has great amenities, there's also a coin laundry. Breakfast was good and you can eat in your room which is great if there's no place in the breakfast room. Also there's coffee access until midnight which is nice! However, when I arrived at the next hotel I saw my luggage broken. I contact the transport service and they told me I didn’t have a warranty, so I told them I didn’t know about any warranty and hotel didn’t talk about any warranty or let me sign anything about a warranty. But the man on the phone told me someone from staff at Toyoko Inn told them I didn’t want warranty. Which is false as I was not aware of any warranty. That is very disappointed, I try to contact Toyoko Inn through booking (as I did my reservation on it) to ask for explanation about their staff lying to Yamato Transport, but has no answer yet. Don’t know if I will have one. I am really disappointing as I enjoyed my stay, but I don’t think I would come back to this hotel because of the customer service I received… do not ignore your customers just because the stay has ended. That rude and do not give a good image of you.

Location is OK, bus stop close by, train station not. Staff are friendly eapecially dinning room staff. They lined up say welcome and thank you. Room is very small but that might be Japan standard. There is no shuttle service not like the one in Tokyo I stayed.

The location was OK.

You should notice that if you are going with the baggage the transport can be overcrowded.

The location was okay—about a 15-minute walk from the train station—and the building was very clean, as you’d expect in Japan. Compared to other Toyoko Inn hotels, the breakfast here was quite disappointing—repetitive and with limited options. The bed, especially the pillows, was very uncomfortable, and I barely slept. Additionally, the reception staff seemed a bit too interested in guests’ personal matters. I wouldn’t recommend staying here for more than one night.

Room was extremely small, and with 2 twin beds in it there was barely room for luggage or places to hang or store clothing

excellent location, friendly and helpful staff, clean rooms the windows didn’t open, so we couldn’t air the room properly.