Washington R&B Hotel Kyoto Station Hachijoguchi　

Breakfast was a bit simple

It was quite warm when I visited Kyoto, but I think that time of year they hadn't switched from heat to air conditioning so I couldn't turn on the air conditioning in my room. Or, I just couldn't figure out how to work it. It was a little warm at night.

The hotel is located very close from Kyoto station, within 5 minutes, a convenience store next door and a shopping mall across the street. The room was small, but comfortable. The reception staff was very friendly and helpful. I was able to use a free locker space after check out and that was nice. I noticed a few overlooked spots in rooms, such as the remote control and toilet paper holder. I might be too picky, but I think it's important.

None

The water kettle didn't pump water out, so I had to risk the steam and open the lid.

Super convinient location - 5 min from Kyoto station (main station, shinkansen is also at this station) 2 shopping malls nearby + FamilyMarkt in the same building Comfortable bed Very nice staff Coin washing machines (you can wash and dry your cloths for reasonable price right in the hotel) Decent breakfast (but you might get bored of it if you stay longer) Small rooms, but that was expected, I knew what I booked, so it's not the hotel's fault, but please be aware A bit weird AC/heating system (took some time to understand how it works)

Nothing

The location close to the station and many restaurants in the area. None

The location was good and the rooms were very clean and comfortable. The staff were very helpful to support the guest, I much appreciate.

Found someone else's hair in the pajama box

Very easy to access from Kyoto Station. Across from a convenience store. Staff were efficient and friendly. Room was pleasant. Amenities are provided (comb, face cleanser, etc.) and there is coffee/tea service. The breakfast was also nice. A very no-frills hotel that was perfect for a very late arrival to Kyoto.

Invoice problems, but this was not the staff's fault.

I had a great stay at this hotel during my time in Kyoto. The location is excellent—just a short walk from Kyoto Station, which made getting around the city super convenient. The staff were cheerful, helpful, and made check-in and daily interactions pleasant. My room was very clean, comfortable, and well-maintained. The price was quite reasonable for the quality and location. The only minor downside was a slightly odd smell in the corridors, but it wasn’t too bothersome. Overall, a solid choice for a stay in Kyoto!

Excellent location right next to Kyoto Station West Exit which has lines for Shinkansen linking to Tokyo, Fuji (Mishima), and Osaka. It also has metro lines to all tourist spots in Kyoto like Fushimi and Arashiyama which are reachable within in minutes. It also has express lines to Osaka and Nara. They also allow luggage storage that is safe and convenient. There is 24 hour front desk to answer questions but must check in before midnight. The room is super clean and comfortable and very large for Japan. It has all the amenities one needs and is very modern. I didn't know there would be an accommodation tax especially as I had paid through Booking.com. However it was only 200 yen.

Great location. Very friendly staff. Breakfast was good value.

I loved the R&B group. I decided to use them in kyoto and later thus week in osaka and tokyo. Thanks for a great stay convenience, safety and kind crew

Very good

Receptionists were very helpful! I was worried when my luggage didn’t arrive same day like I thought it would and they helped me check online to see when it would arrive. The rooms are cleaned daily; bed made, bathroom cleaned, towels changed, old hotel-provided pajamas taken away. Lot more tv channel options than other hotels I’ve been to. Enough space on the floor to open a 158cm suitcase. They also have luggage forwarding service. I wish there had been a memo pad and pen prepared in the room. Sometimes I need to write things down since I’m using the cellphone to look things up. There is no safe box provided even though there’s daily cleaning. If you have trust issues, just take your valuables when you go out. Soundproofing isn’t super strong. Or my neighbor’s snoring was just that powerful.

Very good

Comfortable bed and clean room. Very good location, hard to beat for the price. Friendly and helpful staff. Rooms are small and a little old fashioned (but that's the trade off against price and location). I couldn't find a way to set the air con to drying/dehumidifying mode, though that might be an error on my part.