Guild Hotel Marble Arch
About Guild Hotel Marble Arch
Guild Hotel Marble Arch is located just off Oxford Street, between Marble Arch and Bond Street tube stations and a stone's throw from Hyde Park. Set within a row of beautifully restored Victorian townhouses, the hotel offers a selection of bedrooms and suites, ideal for solo travelers, couples and families. Many of central London's department stores and top attractions such us Buckingham Palace, are within easy walking distance. Selfridges and Oxford Street shopping are right around the corner. The vibrant areas of Marble Arch, Marylebone Village and Mayfair's exclusive boutiques are just minutes away. At the hotel restaurant, Steak & Lobster, we aspire to be the very best in what we do. Delivering the finest surf and turf. Start your day with our Continental and full English breakfast buffet options.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Location Not cheap
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Location Room was too small
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Great location, so close to Oxford St and the tubes. Comfy beds, clean and quiet despite the location Nothing, great for what we needed
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Very good
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Bad
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Friendly reception. Excellent location, very convenient for West End shopping, restaurants, theatres. Very comfortable bed and room clean and spacious. The tiny bathroom was ridiculously cramped. The shower was in the bath; we prefer a separate shower cubicle. There was only a fixed head shower, no handheld one. Very little space for our toiletries.
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Exceptional
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Not much I was in room 206, that is between two floors in the staircase, with a window on the venting system. There was constant noise coming from above the room day and night. Really unpleasant.
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Pleasant
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Pleasant
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My name is phksurang chaiharn now i am stay in room 211, I am currently in the room, and unfortunately, the air conditioning is not functioning. I have attempted to contact reception to request assistance, but I am still waiting as nobody has arrived yet. This is quite perplexing. I waiting 30 minite The hotel provided subpar service, particularly the night manager named “Ola“ who displayed rudeness. Upon check-in, I was not properly informed of important details. After calling the manager, I was instructed to send someone to my room. Despite waiting for an extended period, I eventually had to approach the reception counter myself. The manager did not offer an apology but simply stated that there were no available rooms for the night. Additionally, he mentioned a 50% refund, which I find to be inadequate considering the lack of air conditioning in the room during a hot season. This experience has been extremely disappointing, and I am requesting a full refund of 100%!!!! My name is phksurang chaiharn now i am stay in room 211, I am currently in the room, and unfortunately, the air conditioning is not functioning. I have attempted to contact reception to request assistance, but I am still waiting as nobody has arrived yet. This is quite perplexing. I waiting 30 minite The hotel provided subpar service, particularly the night manager named “Ola“ who displayed rudeness. Upon check-in, I was not properly informed of important details. After calling the manager, I was instructed to send someone to my room. Despite waiting for an extended period, I eventually had to approach the reception counter myself. The manager did not offer an apology but simply stated that there were no available rooms for the night. Additionally, he mentioned a 50% refund, which I find to be inadequate considering the lack of air conditioning in the room during a hot season. This experience has been extremely disappointing, and I am requesting a full refund of 100%!!!!
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No AC in the room
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Good location No AC in the room
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Perfect location , friendly staff
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Bad
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Exceptional
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Very good
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Very good
