Guild Hotel Marble Arch
About Guild Hotel Marble Arch
Guild Hotel Marble Arch is located just off Oxford Street, between Marble Arch and Bond Street tube stations and a stone's throw from Hyde Park. Set within a row of beautifully restored Victorian townhouses, the hotel offers a selection of bedrooms and suites, ideal for solo travelers, couples and families. Many of central London's department stores and top attractions such us Buckingham Palace, are within easy walking distance. Selfridges and Oxford Street shopping are right around the corner. The vibrant areas of Marble Arch, Marylebone Village and Mayfair's exclusive boutiques are just minutes away. At the hotel restaurant, Steak & Lobster, we aspire to be the very best in what we do. Delivering the finest surf and turf. Start your day with our Continental and full English breakfast buffet options.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Location was good, breakfast was good The room size was not what we expected, way too small, bathroom ridiculously small had to close door to use bathroom. Not enough room for 3 adults. Lift broke several times so being on top floor not great getting up and down.
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AC problem
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Good
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Pleasant
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Nothing Room was tiny and smelly . It had no ventilation and was boiling. Two fans were lying in the middle of the room but weren’t working . The hotel promised that they would change my room after I had complained but failed to do so. Worst experience of my life. Never stay there .
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Good
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Good
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Staff were lovely and we were lucky that our room was ready early so we could freshen up The air con system seemed to be broken a replacement was in the room however the back of it kept coming off and the long tube was spread across the bed and blocked up with window so we very much lacked natural light from this
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Location
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hotel is in a great location for shopping and easy to get around rooms are a little small but still livable
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Bad
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The staff were wonderful. The hotel was very clean . Lovely breakfast. Very nice room . Fantastic location Nothing
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Location Room spacious AC Elevator
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Location is super Room was spacious and clean House keeping services great Air conditioning Elevator is a huge problem. One and very slow elevator for the whole hotel In fact It stopped working and required quite some time to be repaired so you have to use the stairs Facility is old but ok to stay in
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Location Dated, everything was small, small room, small bed, small shower. We were initially given a room which had no air-conditioning (outside temp was round 27 degrees) so it felt like a sauna. I queried it with the receptionist and they changed us to 2 separate rooms with air conditioning (we were 2 friends traveling together so 2 rooms was no issue). I would question whether they should have given us three first room in the first place with no offer of a discount.
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Very good
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Location and the young girl who cleans the room Massive problems with the hotel lift. Lift was not working for four times during my stay!! we had to take our heavy luggage down the stairs from fourth floor Manager was not helpful and said he can not do anything about it!! I sent three complaints to Hotel e-mail for complaints with no rely till now. No one cares!!
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Superb
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The location was excellent for me. The room was cosy, clean and very comfortable for a good night's rest. Overall, it was value for money, and I will definitely recommend the hotel to friends and family. The Staff, very warm, friendly and supportive.
