Somerset Hotel Baker Street London

I recently stopped at the Somerset hotel in Baker Street with my daughter. On arrival, we found excellent drink making facilities in reception to help yourself too. Nice cosy feel with decor in keeping with the building. I had rung the hotel the day prior to arrival and spoke to an extremely helpful member of the team Assam. I asked Assam about tea making facilities in the room. Being a budget hotel, this was not a standard facility. However, Assam was really pleasant to speak to and said he would arrange for a kettle, mugs, and tea to be put in the room. This was done for us. We arrived before check-in, our luggage was labelled and put in their luggage room. When we arrived back late afternoon, our suitcases had been taken to our rooms. There is no lift, and we were on the third floor, so this was very much appreciated. The room was nice, well decorated. A shower was over the bath. Ask for a bath mat, which they do have. Towels were white and fluffy, and the beds very comfortable. Excellent value.  I will definitely return to this hotel when I visit London. Thank you, Assam, for all your kindness. Best wishes

Very good

They do not serve breakfast. Room was not that comfortable and not clean at all. Location is pretty close.

Bad

It was in a good place for us near Lords. The facilities were fine and clean too. The beds were comfy. The towels were lovely and white and good shower and sink gel.

Great if you need something quickly for a family. Nice reception!

Location The place needs a serious refresh

Exceptional

Great location convenient for both Baker Street and Maryleb stations, plenty of cafes on Malcolmbe Street and restaurants along Baker Street. That's where the positivity ends. @£84pn for single room no breakfast seems like a bargain for the area but at half the price it would have been too much as the property was shabby and grubby. I understand that some properties go through a transition but very little efforts seem to be made here there are a lot of small things that could have been put right. No lift, OK it's an older building and probably listed so maybe not an option, but no tea or coffee making facilities in the room guests are expected to trek down two, four, or six flights of stairs to make a cup of coffee in Reception. When I arrived, electricity was off in reception so I couldn't get tea. Reception was unmanned except for check in. I stayed 3 nights, my room was not cleaned the entire stay, no clean towel. One the second day someone had gone into the room and sprayed a toxic fog of air freshener around thinking that would pass it fool me into thinking they had cleaned. It didn't. The bed was awful creaky wooden bed frame that was a little too high, and an overly firm mattress that sagged in the middle. A finial missing from the curtain rail and curtain hanging off the end, this is an easy fix. Room was basic, clean when I arrived, but as I said not cleaned after that and bin not emptied. Hallways and stairwells were shabby and grubby looking thread near carpet patched up with gaffer tape and walls in need of a coat of paint. Fans were provided in the room which was the only plus. Bathroom was a hazard, sloping floors due to subsidence, but had ceramic floor tiles, needs no slop flooring, 20cm step up into shower cubicle and in a very compact bathroom and the bath mat provided was also not non slip. Also large stain in carpet outside my room, looked like paint. Traffic noise you can get used to, but the creaking bed and uncomfortable mattress made for poor sleep. This is a low budget hotel I feel the price p.n. was too high dispute the location especially as it is room only.

Poor

Good location, clean and comfortable Slightly run down in the reception/hallways

The location is perfect especially if you are visiting Wembley, you are right near to Marylebone so really easy to get a quick 10 minute train direct to the stadium, and a well lit fairly busy area for coming back at night. The room was perfectly fine space wise with modern bathroom. Check in was friendly. It was very hot, I think as time goes on hotels without AC need to install ceiling fans or tower fans etc. I would happily stay here again in cooler months though.

Location No tea coffee, no cattle and no shampoo, rooms were without Ac.

Location and value. Entrance and stairs were a little dated but bedroom/bathroom was great. Would prefer drink making facities in the room, not downstairs (we were up 2 flights of stairs)

Location

Good

Superb

Lovely bones of the building, great value Toilet is a bit cramped

Very friendly behind the desk The room and hotel in a lot of love. It was a bit cluttered in parts