Best Western Los Alamitos Inn & Suites

The place was great, everyone was really helpful and nice. My only comment would be to have more variety for the breakfast. I will be back to stay again

The parking is pricey.

Personal es increíble. Buena estadía

Sanjay was very polite and apologetic when we had issues with the room and had to wait. When we first arrived our room wasn’t ready even though it was after check in time. We waited 40 min before they said another room would be ready faster (I’m assuming it was maintenance they never said why) the new rooms toilet had issues flushing and the door didn’t shut all the way, we had to shove stuff in the door crack to keep it closed.

Breakfast Everything was good

I had just had a not-so-nice experience at another hotel in Sherman Oaks just before I checked in here, so this hotel felt like a luxury hotel as soon as I walked in. Nice staff, clean, comfortable room, and plenty of free parking.

Staff was nice; breakfast was great, place was clean, pool and hot tub were clean and great. Nothing. If you had a gym it would be better.

The room and the very awesome staff Nothing

Disappointing

Very good

The receptionist was very helpful and friendly. Made us feel very welcome!!

That being said, Expedia or Best Western seriously need to correct the room photos being advertised for the standard rooms because they are extremely misleading. The photos shown for the standard room clearly depict a suite-style setup with a separate living area and sofa bed, which is not what was actually provided upon check-in. When I brought this up to Mark, he explained that the photos being displayed on Expedia for the standard room are actually photos of a suite. Unfortunately, by the time we realized this, there were no other rooms available for us to switch into. Had our third guest ended up coming, this would have created a much bigger issue since we were expecting the additional space and sofa bed shown in the listing. The most frustrating part is that the price difference between the standard room and the actual suite was minimal, so accurate advertising would have allowed us to make the correct choice from the beginning. Customers should not have to arrive and discover that the room they booked does not match the photos being used to market it. I hope this issue gets corrected so future guests do not experience the same confusion and inconvenience.

The front desk was very professional

The staff is friendly, very service oriented and professional. Very close to Long Beach City College. The breakfast is delicious with a waffle maker, hot protein options (scrambled eggs, breakfast meat), French toast, bagels, toast and oatmeal for those of us needing to eat Gluten Free. 3 juices to choose from and milk to drink or for cereals. Nice selection of fruit and yogurts! Maid service was excellent and plenty of fresh blankets and towels. Beds comfortable and rooms quite lovely for such a small property.

Room had many dings on the walls, chipped paint, low ceiling, couch was disgusting and stained, rug was very old. Walls were thin. Sheets were clean and bathroom was fine which was the only reason we decided to stay through the night.

Superb

This place was awesome! Breakfast was good but French Toast could be better! We will definitely stay again!

Exceptional

The room was clean & cozy and a decent size that was enough for our stay. Beds were comfortable, with fresh-smelling sheets. Even on the third floor, the water pressure for the shower was strong. They provided breakfast daily and with a variety of yogurts, waffles and toppings, bagels & cream cheese, variety of self-serve cereals and milk, as well as hot items such as eggs, sausages, and French Toast. They had an assortment of beverages, such as, coffee, tea bags, and juices. Our overall experience was exceptional and if we were in the area and needed a place to stay, we would gladly stay here again!

Very good