The Londoner Hotel

The Londoner Macao was absolutely unreal, truly next level and one of the best hotels we have ever stayed in. From the moment we arrived, the service was exceptional. Every staff member was professional, attentive, and genuinely committed to making our stay special. The suites were fantastic, spacious, luxurious, and beautifully appointed, with every detail thoughtfully considered. One of the standout features was The Residence Club Lounge, which was simply amazing. The food and beverage offerings throughout the day were outstanding, with an impressive selection available for breakfast, brunch, afternoon tea, and happy hour drinks. Everything was delicious, and there was plenty of variety. What impressed us most was how seamlessly everything came together. The quality of the accommodation, service, dining, and overall experience was first class from start to finish. Without a doubt, this is one of the best hotels we have stayed in, and we would not hesitate to return. We will definitely be back. There was nothing to fault. This was one of the best hotel stays we have experienced.

Their service so excellent. We get anniversary surprise. The room so comfort and modern. Their evening cocktail so great. Good food and nice drink. Love visit their residence when take breakfast. N/A

Conveniently located, clean and the staff was extremely helpful and friendly

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The property is beautiful and the food provided by The Residence was among the best I’ve ever had! But the service was the most impressive part of our stay. They have 24 hours concierge WhatsApp, any request at any time they’ll respond immediately!

Recommended by a close friend. I will have to say that whoever designed the service procedure is a genius. Thanks to the F&B dept for the birthday cake for my mother. It was truly thoughtful. The service was somehow provided in a unique style. Make sure you are aware of all the services they ought to provide. Otherwise, you might miss out on certain services.

Exceptional

Super Delectable yummiest foods , no matter in residence court or cocktail bar. Greenery

The staff was absolutely astonishing! They are so polite and pleasant. From door staff to check in staff to the very well dressed lift lobby personnel, they really aim to provide a good service. Our housekeeping lady was professional and gave us an accurate time as to when we can return to our rooms to refresh ourselves. Casino staff, of course, are very happy to greet us! It is a bit hard to control the lighting in our rooms. Master switches are only on one side of the bed or at the door. Bathroom lighting is difficult to master as there are buttons for mood lighting and general lighting. Reading lights above the bed are also a bit confusing.

Exceptional

Superb

Exceptional

Very good

A very pleasure trip. The staff of the hotel is very nice and friendly.

The service is super B, they upgrade me from normal suite to 2 rooms with breakfast for 4 adults 2 kids. Celebrating birthday, the staff purposely come to decorate our room. Breakfast until 1pm. Only stay in this hotel I got experience to have late breakfast. So O dont have to wake up so early to enjoy breakfast. NONE

Service was great from moment of stepping foot in Macau, got picked up with car and whisked to room. Celebrated my birthday there, delicious mango cake sent to room. And food quality was excellent at tea break, cocktails and breakfast. It’s an experience, but everything is like a show. It gets a bit much (too rich?) sometimes - too in your face luxe- so one day is enough.

Exceptional

Everything Unfortunately no indoor pool

The staffs were extremely friendly.. The style and decoration were beyond imagination. Nothing

Service None