Hostal Abaaly

There were no towels

The room was cozy, the location was convenient, and the staff were all very friendly. The rooms were very hot and the fan was not enough at night. Also, there were a lot of cockroaches in the shower and the hallway.

Since it's in front of the market, there was a lot of noise at night, specially when people were picking garbage up, bottles, and the noise was tremendous

Friendly check in staff. Property is worth what you pay for. Location is fantastic, right in the center of Madrid.

Staff are very nice people very helpful give solutions & good advices . Who ever is coming from airport take bus 203 (5 €) it will drop you in Calle de cibeles its 15 min walking far from TOC hotel N/A

the room was decent, the location was quite central. one thing i didn’t like was the reception area. it was quite dull.

Staff don't understand English so it's not easy to help Customer care

No

There was no soap nor shampoo to use in the room. No towels either. That's really bad.

Great location, simple and pleasant rooms, clean and convenient. N/A

Excellent location. Perfect simple hotel. Very clean rooms and shared bathrooms. Comfy beds w fan. Love the simplicity. Great value!

Closeness to main attraction and metro. Also very nice and helpful staff. There were a couple of noise neighbours during the night on one day.

The location is amazing, and the room was spacious. The shower pressure was excellent.

Cockroaches. Poor ventilation. Noisy neighbors. Yelling in the hallway all night. Thin walls. Good location.

On point ? staff friendly

Both staff members, lady and gentlemen, were very polite and hepful; they are the asset to this place. Shower itself was good with good pressure and temperature. Clean bed covers and pillowcases. We had a exterrior balcony with view to the market. Despite the location, it was very quiet. it is very good place to stay for short period. (Staff members turned rating from 6 to 7) Pictures are asthetic and clean, not what the walls and floor actually looks like. Room is not the same as in the picture; (it is very simillar.) Also the mattress will not give the best night sleep. But I wouldn't take the value off for that because it is a very well priced hostel in this location. What I did find very disturbing was the towel given for showering. I am pretty sure Staff would be kind enough to change it, but at that moment it was too late; I already used it. Towel had brown marks, somewhere pink stains (it was freshly washed but with few large stains). The last thing, but that was completely my fault for not reading before - no kitchen at all. I am usually staying at hostels where it is included but this time I forgot to check.

Superb

Big room, friendly staff Really noisy - quiet hours are after 10pm but there was loud noises and doors slamming all night.

The ubicación en the centre of the city Las cerradora de las puertas

The location was just perfect. It was very close to everywhere. Very short walking to the all the squares and nice streets. The receptionist doesn’t speak English and he was not willing to help or try to at least understand what the problem is. I forgot something in the room and came back to ask the receptionist. I translated from internet and asked my question in his own language but he still didn’t help. He didn’t even bother. Don’t expect a nice welcome the moment you enter the hostel.