Hotel Luca

Location. Rooms and overall price vs quality of the room. Clean practical and very well located. Great restaurants below.

Great location in Roma Norte, lovely Área opposite park and close to several restaurants and bars. Great breakfast on the roof terrace every morning Limited facilities. Building work going on in room next door.

The rooftop breakfast was lovely and the staff were so welcoming and friendly. The only minus for me was that I couldn’t connect to my Netflix on the tv and I love watching Netflix in bed after a long day.

The location. The hotel itself and the room was really just pretty average. We had a room not facing the street which, because of the design and layout, is incredibly exposing with the curtains open - and needing to have the curtains closed the entire time feels a little dorm-esque.

Lovely spacious rooms, very clean, standard amenities, comfortable and large bed! The staff were helpful and polite. On our first night, we had just arrived from our flight but our bags didn’t, the staff were kind enough to give us extra dental and shaving kit. Additionally we happened to be in a room with no door to the bathroom/toilet. This was a bit odd, but when we asked the staff they immediately installed a curtain for privacy. The hotel was quiet in a beautiful, leafy neighbourhood. Enjoyed walking around. The park opposite is a nice little spot! Nothing much, the room is a bit tired for the price but location, size and hospitality make up for it. The hotel breakfast is ok. One quirk is that we were in a room where the bathroom didn’t have a door - while this was addressed by a curtain being put up upon asking, we’d hope that they’d install a door.

Exceptional

Delicious breakfast and good value. Very good location Very helpful staff

Clean, nice, very comfortable hotel with very kind staff.

Exceptional

Superb

Exceptional

Fantastic location, room was beautiful and specious, very comfortable bed and very friendly staff. Would definitely stay here again! Breakfast was delicious but selection was a little limited when staying for more than a couple of nights (or if you don’t want eggs). Shame the rooftop terrace is only open for breakfast - would be a great spot of a drink in the evening

Very secure, clean and quiet! Great location and the breakfast was a bonus. Everyone was very friendly!

Our room on the first floor had an odd situation with the blinds that did not cover the entire windows, allowing a lot of light into the room. That, coupled with street noise and the coffee shop below opening early, made for many poor nights of sleep. The blinds are a factor entirely in control of the hotel, but they seemed unmotivated to address it. Another unaddressed issue is that the toilet seat does not stay up on its own, requiring it to be held up awkwardly while urinating (pretty gross). Despite mentioning this easily resolvable issue, it was also ignored. It is disappointing that this hotel is represented at being significantly discounted on your site, which sets an expectation of the quality being better than in is. This is an average 3-star hotel with limited services (no lobby or amenities and staff that seem disinterested in the guests)

The included breakfast was great. The shower had great water pressure and hot water. The room was clean, and the location was excellent. Our room on the first floor had an odd situation with the blinds that did not cover the entire windows, allowing a lot of light into the room. That, coupled with street noise and the coffee shop below opening early, made for many poor nights of sleep. The blinds are a factor entirely in control of the hotel, but they seemed unmotivated to address it. Another unaddressed issue is that the toilet seat does not stay up on its own, requiring it to be held up awkwardly while urinating (pretty gross). Despite mentioning this easily resolvable issue, it was also ignored. It is disappointing that this hotel is represented at being significantly discounted on your site, which sets an expectation of the quality being better than in is. This is an average 3-star hotel with limited services (no lobby or amenities and staff that seem disinterested in the guests)

The location in Roma was great. The rooftop breakfast was pleasant. Disliked · Rooms were very sparsely decorated. Bathroom had a fan that was extremely loud. Balcony was extremely narrow with just one chair on it. But the worst part was that the housekeeping staff here doesn't respect guest privacy at all. Despite it being early in the morning, and us yelling no housekeeping when we heard them outside the door, they ignored us and tried to enter the room anyway. It was such an intrusion of privacy and so disruptive to what was supposed to be a relaxing stay. And when we tried to inform the front desk, there was no accountability or responsibility. When we actually left the hotel for the day, we came back to find our room in the exact same condition - they didn't even send housekeeping back once we were actually out of the room. There was absolutely no sense of hospitality or attention to detail here.