Extended Stay America Suites San Jose Milpitas McCarthy Ranc

Breakfast items were very small muffins and granola bars.....could have been more variety.

For the price it was not worth it. They don’t have a pool, nor an ice machine. When I called down to ask about ice I was told “well there are ice trays in the freezer”, I said true but that takes hours to harden, there’s none made right now. The remote for the TV didn’t work so I had to call again to have new batteries put in. The room was ok for cleanliness. I asked for 2 beds and was told “we are sold out”, I said that shouldn’t matter because my reservation ma were made 4 months ago so a room with 2 beds should have been saved for me. I was basically told too bad. Lots of people looked like they lived there which is not the environment I was looking for. The building was clean and in decent repair.

Had some problems with refrigerator and a panel on the floor. Marry, at the front desk, was very helpful and made sure it was fixed the next day.

Good

Need more clean

Room was very smells a cigarette and mariguana

People polite Room was very smells a cigarette and mariguana

Nice and quiet location

The rooms I booked were still dirty when we checked in. When I was given directions to the rooms I was given wrong directions and had to find the rooms ourselves. Parking was not easy. I had a handicap placard and when I attempted to park at the handicapped parking spot near my room, it had been taken by a car who didn’t have the placard on their car. Overall, it was not a good experience and I would not stay there again.

Pleasant

Good location. The only toiletries provided were two soaps. No housekeeping until you checkout. Reception desk were not pleasant.

The only toiletries provided were two soaps. No housekeeping until you checkout. Reception desk were not pleasant.

Room was smelling very bad. Overall property was not clean. My bedsheet has a big stain. Also my comforter has stain.

Great stay, staff were helpful

That it had a kitchen. And the size was good. It was a little dirty.

The location was close to the Levi's stadium which I was going to anyway. It's filthy, lamps are fully of dust , blankets smell weird and I found bugs in the bathroom and the towels smell bad , I don't think they clean them.

Pleasant

The entrance door, window and bathtub were dirty, No shampoo and body wash.

Good location, comfortable room and free parking. Short breakfast time, no coffee machine in the room and the bathroom could be cleaner, no shampoo as well.

Short breakfast time, no coffee machine in the room and the bathroom could be cleaner, no shampoo as well.