Garner Hotel Murfreesboro West by IHG

Petfriendly and great stay for everyone.

Didn't eat breakfast there it looked ok. Wasn't aware that the pool was not working and the door to our room wouldn't latch or close all the way. Overall a pretty run down hotel.

When I arrived, I found out my reservation had been cancelled. No prior notice given.

Breakfast was supposed to be 6:30-8:30. We came down at 8:02 no breakfast to be had.

That they had a designated dog facility around back and, were very welcoming to our precious puppy. The bathroom could have used a refreshing and more attention to detail or lack there of.

Very good

Breakfast was good didn't change from day to day. Room was clean but bathroom door catch extremely dangerous. It cost me 10 stiches' in my hand. and was not addressed when reported.

I told my husband we will definitely search out more Garner Hotels. It just felt good to be there.

Very good

Our room had a musty smell. The grout in the bathroom was moldy. We had a leak from the room above us.

We had a leak from the room above us over our toilet. They didn't seem surprised when we told them about it. The room smelled musty and it was old.

We were nervous based on the previous reviews, but we had a great experience. The renovation made it feel clean and refreshed. Our door was a bit hard to close/open, but overall it was a nice stay. We chose this hotel due to the option of a two double beds and 2 pull out couches in one room for our family. Our boys loved the two large TVs in the room. A microwave in the room would have been nice.

Everything was great

The hotel has a lot of leaking rooms

The bathroom door was warped and did not close. The staff was unable to fix this issue nor willing to provide another room

Clean and friendly

The lobby was well maintained and the room was fairly clean. Did not realized the site was under renovation, no signage, only one elevator worked and that elevator was filthy. The elevator stopped on every floor when it descended and we were on the fourth floor and it was annoying to use and wait for the elevator. Tools and equipment were everywhere. The lobby and breakfast areas were clean and well maintained, But the breakfast was very limited. The room was okay, shower was not very clean. obvious that they are updating, but not the quality we expect from IHG properties.

Everything was wrong with this stay when I checked into the hotel because I had already paid for it and had no choice to go anywhere else because I didn’t have any more money. It would’ve been nice to know that this hotel was under renovations as this hotel was very disgusting trash everywhere sheet rock, dust everywhere. I have asthma and COPD and this was not a good stay as I had to stay away from the hotel most of the time except for sleep because it had me wheezing. Also, I couldn’t even eat my free breakfast because it was sheet rock dust all over the place. Y’all need to do better. Somebody needs to call me 901-219-0300 as I think I should get at least half of my money back.

The only thing I liked was the bed was comfy Everything the hotel was under construction, elevator was slow, breakfast was only eggs or oats, the toilet in our bathroom was not set level. Had shampoo, conditioner, and body wash bottles but we're empty.

Everything the hotel was under construction, elevator was slow, breakfast was only eggs or oats, the toilet in our bathroom was not set level. Had shampoo, conditioner, and body wash bottles but we're empty.