MainStay Suites Murfreesboro

My family and I did not have a pleasant experience here. When we came to check in, we almost didn’t have a room because apparently housekeeping didn’t come in that day so one of our rooms had to be taken from another guest who hadn’t arrived yet. Our toilet stopped up and we were told that maintenance doesn’t work on weekends so we ended up having to unstop the toilet ourselves. The beds were hard as well so we didn’t sleep good either. We won’t be back to this hotel again. Also, we had requested that both rooms be on the same floor (due to medical reasons) and we were told that they don’t really care about guest check in notes.

Not so great stay here. Some staff was helpful but some were terrible. The room was not cleaned the whole time I was here and I as to physically get everything I needed by myself from the front desk. There was a day they had no towels available. The rooms were very dirty, carpet looked like he had not been vacummed. The bed sheets looked like they were not changed, has previous guest hair and crumbs on the sheets still. Would not stay here again ever.

Everything was good. Kitchen was extremely helpful when traveling on a budget and not wanting to eat out for every meal! I definitely will be back!

Convenient location and clean. Parking is easy and the staff was helpful with anything we needed. A moderate breakfast, with yogurt, pastries, cereal, oatmeal, juices, and biscuits with gravy.

Made reservations online eebm though it showed multiple rooms available. We showed up a few minutes later and was told there was NO availability. I am now having to dispute the charge thru my credit card!

Accommodations were great. Breakfast was a bit disappointing.

Used this hotel last year in November and it was much better then.. this time door didn’t fully close to room could open it without key card.. microwave would turn on but didn’t warm food… breakfast options also weren’t as good as it was in November… had good experience last time only reason I wanted to pick this hotel again this time but probably won’t be back again after last experience

Rooms were fine, just not well cleaned. Breakfast was always out of something. not really a breakfast setup at all...

Breakfast was also very poor. Good parking. Good staffs.

Convenient location

Staff was great- they actually went above and beyond for me. Very clean and close to everything. Will 100% be staying here on myh trips back and forth to florida

This place was quiet, cozy and clean. The staff was incredibly kind and helpful. I am putting my his on my "stay again" list.

I did like the hotel where was located but make sure to bring your own Clorox wipes and yes I brought mine and counter tops were dirty, showers has black mold, entry floor was dirty, sofa bed was very stained and let’s not talk about breakfast (totally awful) staff looks like they don’t care about the maintenance and how they greet their guest (the way the work talks louder than what I can described) people smoking w££D at the parking lot. I won’t recommend this place if you are traveling with kids.

I had a wonderful stay. The staff was extremely polite and helpful. My room was so clean and comfortable. I will definitely be visiting again real soon. Thanks so much for making my stay so pleasant.

The grass needed mowed and no ashtrays outside so lots of cigarettes butts on the ground

The room was great! We had a handicap accessible room and it was huge. It was very clean and nice. Our only disappointment was with the breakfast. It really wasn't a breakfast as advertised and most of the time they were out of various things and this was like 30 minutes after the breakfast opened. Also, they were out of things like creamer "because their truck didn't arrive until Wednesday". I understand that but there was a Sam's across the street. They could have picked something up. I know that is petty but overall I would give our experience a 4.75 out of 5.

We booked two rooms, both had an odor. One was musty and smelled like BO, the other smelled like curry. There was no hand soap in the room at all and there were several hairs on the bed. This place seems like a long term living type of place and definitely not a hotel you would take a family too. There appeared to be urine on the bathroom floor as well. We were grateful to only stay one night. Would not recommend.

Traffic was heavy which made getting in and out of hotel more challenging.

Perfect, no extra frills, quality location. Sizable great room and great helpful staff.

Breakfast as the absolute worst, there was no protein on the menu for the 3 days I was there. That needs a huge upgrade. Everything else was ok.