Pullman Phuket Arcadia Naithon Beach

The location, clean, relaxing and all what you need for a vacay! Nothing at all

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المنتجع كبير و التنقل من الغرفه الى اللوبي عن طريق قولف كار ماحبيت البحر و طريقه النزول للبحر لان المنتجع مرتفع على جبل و حاطين درج ننزل للبحر و ماعندهم بحر خاص فيهم البحر الي ننزله عام و اي احد من برا يسفط سيارته و ينزل معاكم بصراحه ما ارتحت لان خفت على اغراضي مافي خدمات على الشاطي

Everything about this hotel was exceptional.

Very good

more than my expectation reception little bit

Very huge and many things to do around, we stayed too full days in the resort without leaving and it was close to the airport for our early morning home flightv Traveling around needs a buggy and something it takes a long wait, walking is an option but the ways around are tooo steep and not friendly for strollers or elderly . There is nothing nearby but that's the idea of this resort!

The room is very far from the pool

Everything was so good especially breakfast is perfect so many different choices and gym was perfect everything very we

A most extraordinary resort architecture. The lobby, two restaurants, and the wrap around (a tree) pool is a masterpiece. We stayed in the 300 section with full seaview and crushing waves beneath. The beach was well accesible and rejuvenating. The staff was a bit pushy during the last hour of breakfast. A bit of consideration would be helpful.

All fantastic!!!! All fantastic!!!

Good location on the beach. Very nice pool. Breakfast expensive but very good. Very hilly without a dedicated area for pedestrians. Always dodging resort transportation.

The way Pullman integrated its facilities into the great nature on site is beyond amazing, it is unbelievable and really super well done. You simply live in a place where everything is alive, walking at night with dimmed lights enjoying the sounds of the creatures living with you cannot be explained by words. Adult pool is great, bonus is to go there at night, to the upper level where sunbeds are, lay down and watch stars when the sky allows it - simply unforgettable. We had an AC problem in our initial room and some other minor things but all resolved in the end, just had to push and insist on fixes, spent 2 first days doing that which was not ideal. SPA was not great.

Very clean, fancy hotel, forest all around us! No private beach

Staff were amazing, polite, kind, attentive and discrete. The upper level pool area was stunning, the pool was beautiful. We did 3 x exercise classes, including early morning yoga with Bonus, which were well organised, at our level and helped breathing and mindfulness. Bonus was great! The buggies to and from the room was an exceptional service, we didn’t wait more than a minute for their arrival. We rarely stay in hotels so don’t have much experience but we found the rooms to be the height of luxury, the bed so comfortable, the bathroom huge and pristine and a balcony looking out to the sea over gorgeous gardens. In the morning we saw birds and heard beautiful birdsong. We had two relaxing massages at the spa which were beautifully restorative. We loved our room in block 5, just opposite the steps to the upper pool. 5 star stay. Also you could walk down the steps onto a long stretch of white sand, Nai Thon beach and be part of the vibrant Thai culture, with great restaurants, shops and markets. We had a great stay. Thank you. N/A

The facilities were amazing, the views were exceptional, very good breakfast, responsive staff. Big rooms, good value for money The italian restaurant Vero was very poor quality for the price and our complaint did not really help. Not everyone of stuff speaks good English.

The breakfast in this hotel is unbeatable in terms of range and quality. As an example, they had a bar where you could design your own juice that was subsequently freshly pressed. Their pastry selection was truly impressive (e.g., pan suisse with pistaccio highlights). The room was very nice and clean. The view from the hotel is stunning (towards the sea) and the restaurant's location allows you to have dinner with a view of the sunset. The pool has the same views and it was never a problem to find open recliners. The gym was very well equipped. Staff was very friendly. They have a direct access to the (public) beach, which is also very nice. At the beach there are options for streetfood and massages. The location is much less busy and more peaceful than other beaches in Phuket. Naithon beach is very small compared to the popular destinations, which can have disadvantages. The local restaurants were much worse than in Karon (where we had been before) and the message shops also appeared to be of lower quality. It was harder to find fresh fruit stalls that cooled the cut fruit. The prices in the hotel itself were comparable to restaurants in Washington, DC, or Boston (where we are from), i.e., super expensive compared to the local price level. We had dinner twice and paid about 230 and 130 USD (for two both times). In the local restaurants in Karon Beach we regularly paid about 10-20% of that price. Also, we were not very impressed by the quality of the food, especially in the "international" restaurant. We had the worst Panang and Green curry of our entire stay in Thailand there and the menu was obfuscating the nature of the dish with fancy english names; (of course, the dishes were served much fancier than our other experiences). The servers recommended a drink that was more expensive than entire dinners we had in restaurants at Karon beach. Similarly, the Spa prices seemed ridiculous to us compared to what we had experienced in Karon (and we thus did not try).

We booked our stay last minute and being honest I was not sure what to expect, but we love love loved the resort and would definitely come back. It really was beautiful and exceeded our expectations as regular travelers across the globe. We loved the style of resort and windy roads up to the rooms which gave it great character. Staff were all super friendly. The rooms were great with super comfy beds. Food was lovely (Italian very nice) and they were great around our food intolerances. We liked the fact it was quiet and away from the towns. The beach was beautiful and easy to access from the hotel. Main pool lovely and with a stunning view of the beach. Perfect for couples and families. There could be more vegetarian options on the menu - but they did help with new options when asked.

Amazing food Great staff Wish my view was a bit better

The staff services are very slow, the room is small and full of misqetue. Below my expectations