AC Hotel by Marriott Naples 5th Avenue

Un hotel que lo tiene todo para que te sientas a gusto!!

Excelente Servicio y Ubicacion

Beautiful hotel. Very clean room and bathroom. Confortable beds. Well located with restaurants at a walking distance. Definitely a solid option for staying in Naples

Todo impecable muy limpio y moderno la atención súper

Beautiful hotel, amazing staff and super well located.

The room and the facilities was clean and well kept The staff was very friendly and knowledgeable however, at times the restaurant was understaffed so it took longer to get meal service

Excelente

Can’t wait to come back! The shuttle to the beach was perfect! The location was excellent!

New hotel in town, it’s beautifully designed and very centric. Walking distance to great restaurants, shops and bars!

Exceptional

Trip typeVacation · Family Rooms5.0Service1.0Location5.0 Food & drinksWe are staying in Room 224. We went to the pool area, but there was no one there to take food orders for the hotel restaurant (Limon). When we went inside to the bar to order, the young woman who helped me was very cordial, kind, and pleasant; however, I was wet from the pool, and the manager—along with a short, bearded waiter—confronted us rudely. The bearded waiter threw towels on the floor next to us, glared at us, and told us in a very nasty tone, "Next time you come in here, you have to put on shoes." I told him to be more polite to customers and not to speak to me that way. I walked away to wait for my food, but as I turned my back, I heard him shout a profanity. I ignored it because today is my birthday, and I didn't come here to let anyone—or anything—ruin the day for me, my nephew, or my family. Worst of all, the bearded man spoke to me that way in front of my nephew—a child. That really upset me; I feel it is disrespectful for customers to be treated this way in a place like this. It was a very unpleasant experience.

Everything was excellent. I would just encourage the server to be a bit more active in assisting guests at the pool.

Great hotel. Will stay here again for sure. Rooms , pool and restaurant were awesome.

Muy cómodo todo y con un gimnasio, restaurante y piscina mejor de lo esperado. Volvería

All very good

Hotel was lovely. Lots of ammenties offered

Overall, my stay was excellent. The hotel was very clean and well maintained, and the rooms were comfortable. The staff was friendly and helpful throughout my visit. The location was convenient and made it easy to get around Naples. I had a very pleasant experience and would definitely stay here again.

Housekeeping knocked on my door at approximately 8:45 a.m. (to early for a saturday) on several occasions. Each time, I politely requested that they return later, as I was not ready for the room to be serviced. However, housekeeping never returned to clean the room. I reported the situation to the concierge, expecting that the matter would be addressed. Unfortunately, the room was still not cleaned, and the only service provided was the delivery of fresh towels. As a loyal Marriott Bonvoy member, I was disappointed by this experience, as it did not meet the level of service I have come to expect from Marriott. I would appreciate your review of this matter and any follow-up regarding how this issue will be addressed. Thank you for your time and attention. You can add your hotel name, stay dates, and reservation number to make the complaint more effective.

Staff was extremely friendly and welcoming. We really appreciated the shuttle service we used it to go to and from the beach. Highly recommend

Too notch affordable hotel