Super 8 by Wyndham Newport News

Love the staff an the room are clean

I booked a3 night stay 2 nights we had a storm and no electricity with no compensation no back up generators nothing just in dark until you weren’t.. the door locked on the handle but no other safety features the door had crackers you could see outside you get what you pay for.

The place has a bad infestation of roaches. I had the front desk move me twice and it got worse with each room. The last room had bugs so bad that we couldn’t turn the lights out to sleep. My boyfriend managed to fall asleep but I was up the whole night killing bugs on the ceiling over the bed , next to the bed and every where else in between. I have to work the next day and I’m dead tired. Waiting to speak to a manager in the am

The towels were worn and stained the sheets were not 180 thread the sheets had beads on them room needed to be more cleaner. I kept finding Caucasian hair on my clothes.

I came with the family. It was terribly disgusted. The only good thing I could say is that the hotel did try to come in with new sheets and they did refund me because I refuse to stay there

The room was filthy. The bedding had stains on them. There was food and dirt all over the carpet. The room stunk and had dead AND alive beetles and roaches in the room. I immediately checked out and refused to stay there. I would not recommend anyone staying here.

The condition of the room was genuinely shocking — not in a “budget hotel, manage your expectations” way, but in a “this should not be rented to human beings” way. Everything looked worn beyond the point of no return: the kind of wear that tells you maintenance hasn’t been a priority in years, not months. I travel enough to know the difference between a place that’s modest and a place that’s neglected. This was neglect. I didn’t unpack a single item. To the hotel’s credit, I did get my money back — which tells you everything you need to know. Even they couldn’t argue with what I was looking at. Save yourself the trip. There are better options at every price point.

States there is a breakfast, but not true. Sketchy clients staying at hotel.

The location was good! I could easily find places to eat and gas. The TV did not work.

Bad

What I liked about our stay was… The friendly staff, the clean room, big spacious room, that it was next door to the office for easy check in and out. What we did not like about our stay/the room was…. When you walked it to a non-smoking room it still smelled like smoke in the room, the bathroom being too small, too much light coming through the window even with the curtain closed. The platform bed made too much noise every time you sat or moved on the bed which woke us up each and every time one of us was to move or sit on the bed.

Very good

Bad

Bad

Location Dirty unsafe

Night crew was extremely loud, partying outside of the office @ 3 am

Very good

The pictures on the website did not do the property Justice. I don't think it was the same hotel in the pictures. When I went to get ice the ice machine didn't work, but I did notice gentleman loading filming equipment from a Cadillac Escalade into a hotel room, presumably to make a motion picture which requires a hotel room. The three kids standing outside my room. When I went to open the door all had ankle monitors on. I suppose the neighborhood could have been better.

Passable

When I first arrived at the location, my hopes or high that I have found a decent hotel to stay for the night just as I expected. I was wrong. I was traveling with my significant other when we decided to go get something to eat, but we wanted to check in first so we can drop off our stuff and make sure that the room was decent when we arrived back upon further inspection. The air filters needed to be replaced Bedsheets needed to be severely swapped out, and the mattress was soaked in Dried urine And they had little black spots on the mattress, cover and mattress. Next, I saw that the towels in the bathroom were not up to par either due to the stains in mysterious red stains that were on the hand towels as well but I do have a video of the bedsheets soak in somebody else’s blood and body fluids… So yeah, anybody else that wants to pour money into this poor establishment be my guess… but I definitely got compensation afterwards and immediately got my refund on the spot due to unsanitary conditions because when I asked for another room, owner of the property told me that all of the rooms were the same way.