Holiday Inn Express & Suites Newport News by IHG

I am not happy about it. The breakfast it was okay.

It was conveniently located to our destination. The sheets did not properly fit the bed and were very wrinkled. Poor lighting in the bathroom and a chip in the side of the tub. Breakfast was horrible and coffee machine takes too long to brew one small cup of coffee. There was a line of people waiting to use it. Pool was out of order in July.

Exceptional

Poor

Great

The room was date, carpet was not clean AC unit was not clean and smelled like mold The pool needed to be cleaned

A coffee pot in the room would be better than having to go downstairs for coffee in the morning. Parking in lighted area was all full, so I had to park behind the hotel which was poorly lit. The employee cooking and setting up the Continental breakfast was rude and pushy reaching over my shoulder to show me I didn't place the utensils in the right place. Overall I'd stay at this location again if the price was lowered by about $60.

Unvacuumed and very dirty carpet, very dirty hallways, very dirty pool, very dirty shower. Terrible breakfast they provide the spoiled milk.

Location The room was hot the ax was not really blowing

Good

everything was great

Room felt too old and stuffy

Bad

Breakfast and staff very helpful room clean

The breakfast was great and my kids loved the pool and it appeared to be clean. The room and bathroom could have been a little cleaner.

Everything was excellent. Especially loved the customer service!!

My family and I all enjoyed our stay we visited for two days. We stayed in the double bed suite with the one bedroom and seperate sitting area along with a dinning table. The room was comfortable and had plenty of room for all four of us. The breakfast was good, it had several choices, though the scrambled eggs were not the best, the texture was strange, we think it was from powder. The breakfast provided included sausages, bacon, omelets, yogurt, potatoes, cereals, muffins, bagels and various drinks. I would stay again and recommend it.

Roach on the wall. Chicken strips under the bed.

Todo muy bueno

Not as clean as expected. But I went and got Clorox wipes and toiletries from dollar store and I was fine.