Best Western Plus JFK Inn & Suites

Good

Superb

Only one set of towels for 2 people for a two night stay one face towel one bed couldn’t be slept in something in the bed was biting the person who tried to sleep in it but every thing was ok in the other beds refused to attempt fix window shade day shift staff on Saturday bad attitude

Good

Exceptional

Overall, the experience was good, the staff was average but provided good service. The landuary room was uncomfortable and hot. Two out of the three-day stay the used bed was not made-up during cleaning. I was not sure if this was normal, therefore I did not say anything.

Superb

Passable

The breakfast staff was very nice, it was clean, breakfast was good but there should be option of eggs without peppers etc in them for allergy reasons. Desk was nice but our keys kept not working replaced them multiple times and they were aware and said it's been happening for the past few weeks. Completely inconvenient. Went to the pool one night it was pleasant until a family with little kids who were running and jumping constantly prompted us to leave. The next day I woke up with a rash, maybe the pool maybe the sheets Coincidenceor not idk. It didn't go away so as soon as i was home 2days later I saw a dr. They said it looks material now im using an ointment for a week to see it it helps. Upon returning to our room on sat. 7/25 there was a ceiling tile with a camera on the floor outside our room that had fell there were wires hanging and water dripping the carpet was wet stinky and pieces ceiling all over. I took a picture and showed it to the front desk she said yeah we know and she was surprised it hadn't been picked up I also suggested a bucket for the water drip. The big chunk was picked up when I returned to my room later but no bucket and lots of small pcs on floor it was finally vacumed the next day and there was a bucket by that night. 2days later it was still dripping and open ceiling upon leaving on 7/27. The rest of the property was fine you can see its not deep cleaned often. I understand its older and wasn't the most expensive but i expect clean room

Beautiful room. The best sleep I have had in a long time. Highly recommend.

It is ok for a comfortable place to relax.

Exceptional

From checking out pools towels so they could charge us if we didn’t return them to reading the sign that says “we give you pool towels so you don’t get our floor wet” set the tone for this hotel. I was surprised to see this hotel had such good reviews.

Trash still in the room, no towels were left in the room. Then there was a dirty wash cloth hanging on the shower curtain. Contacted front desk and all she said was cleaning lady must have forgotten to take out the trash and put towels. Not caring at all!

Even though it’s dog friendly there aren’t many places for dogs to do their business. There are a few homeless walking around also.

Close to the baseball field Good breakfast Nothing

drinks were warm limited food

Room was very comfortable and excellent location

Very good

We stayed one night here. The bed was comfortable, and the room was clean and comfortable. Breakfast was good but would like a few more options but we still went away full. Will return if we’re in the area again.