Hampton Inn Boston/Peabody

Friendly staff and very clean!

Convenient location to Salem

Property was clean..front desk staff was friendly..Pool has not been available for months! (info should be added in hotel description prior to make the reservations not at the time of checking in)..I reserved the room with the sofa and king bed..AGAIN, not available..ended up with 2 small/full size beds..interior of the hotel needs to be updated/remodeled..DECEPTIVE ADVERTISEMENT..Sooo much different from my previous experience just a few weeks ago (Hampton Inn in St Augustine, FL).

It looked like they may have been remodeling, the pool was closed and the lobby store that they have was almost empty. The night shift girl that was working was very friendly though.

The rooms need renovating, the service (office room) is mediocre

Exceptional

Location, staff professionalism, cleanliness I would have liked recycle bins and nitty use so much plastic especially during breakfast

clean, quiet, friendly and attentive staff

Floors visibly dirty in elevators and around elevator lobby areas. Same dirt both days of out stay. Floor in room needed mopping. Turned bottom of feet black. Front desk clerk who checked us in was excellent! Thank you

the pool was closed

Staff at front desk, Mark, was great during checkout - was informative about facilities (let us know about possible door issues, which we didn’t have) and let us know about breakfast times, etc. Breakfast was great; everyone in our party found something they wanted and one was quite happy to find a waffle maker! Overall, the room staff, and amenities were quite good. Thank you!

good breakfast, large room pool was closed for repairs

The breakfast was nice and easily accessible. The room was easy to get in and out of and the ac worked. The charging nightstands were nice. The pool was closed and they "weren't sure when itd be open" it wasnt listed as closed on the website or posted anywhere, we had just happened to walk past a maintenance worker while checking to see if it was open. I actually specifically canceled my previous booked hotel for this one with a pool. They asked when we wanted the room taken care of but nobody ever came. Also the "in case you forgot" was just candy which I found annoying when I ventured downstairs for a thing of Tylenol and water. The mattress also sucked, its a hotel and I don't expect much but a whole day after we had left and I still have back and hip pain. Fridge is also very small and hard to open.

Good

Bad

There's nowhere on

Exceptional

Nice clean room. Parking was included.

Very good

It was okay but needs an upgrade.